Search the 6 jobs at Nylas

As a Technical Support Engineer I, you will troubleshoot technical issues, manage support tickets, create documentation, and collaborate with engineering teams to enhance platform functionality, ensuring a positive customer experience.

The Technical Support Engineer I will troubleshoot technical issues, manage support tickets, collaborate with engineering, and improve documentation to enhance customer experience with Nylas products. This role focuses on providing outstanding support and insights to foster customer success.

As a Senior Technical Writer at Nylas, you will lead the creation and strategy of product documentation, collaborating closely with technical teams to produce high-quality resources that effectively serve developers. Your role involves creating user-friendly documentation, building sample codes, and continuously improving existing materials to enhance user experience.

As an Associate Product Manager, you will develop and execute a product strategy for the Nylas Connectivity Suite, collaborate with cross-functional teams for product launches, manage product documentation, engage with customers for feedback, and conduct research to inform product direction.

The Senior Software Engineer will build and optimize internal services for RESTful APIs, enhance deployment processes, support multi-cloud applications, and improve platform security. The role requires collaboration across teams and a focus on reliable systems to streamline feature development.

The FP&A Analyst will support the financial planning and analysis at Nylas, focusing on financial modeling, long-range forecasting, and strategic planning. This role involves analyzing performance, developing forecasts, and collaborating with cross-functional teams to enhance the financial health of the business through data-driven insights.