Search the 6 jobs at Nylas

The Technical Support Engineer I will troubleshoot technical issues, manage support tickets, and collaborate with engineering to enhance the Nylas platform. This role requires problem-solving skills and the ability to create customer-facing documentation, contributing to a seamless customer experience.

The Technical Support Engineer I will troubleshoot technical issues, manage support tickets, collaborate with engineering on bugs, and improve customer-facing documentation. They will partner with teams to resolve high-priority issues and provide insights to enhance the Nylas platform.

As a Senior Technical Writer at Nylas, you will lead the strategy and execution of product documentation, collaborating with various teams to produce high-quality content and manage documentation initiatives from start to finish. You will create user-friendly technical materials, build sample code, and re-evaluate existing documentation to enhance developer experiences with the Nylas platform.

The Associate Product Manager will develop and execute strategies for the Nylas Connectivity Suite, collaborate with various teams for product launches, maintain product documentation, engage with customers for feedback, and conduct research to inform product direction.

The role involves building and optimizing internal services for RESTful APIs, enhancing deployment cycles, and implementing security measures. Responsibilities include developing in Go and JavaScript, deploying applications in multicloud environments, and standardizing data processing pipelines.

As an FP&A Analyst at Nylas, you will support financial planning and analysis, delivering data-driven insights and recommendations to enhance business strategy. This role involves financial modeling and partnering with various departments to analyze performance and develop forecasts.