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About Us:
We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.
We've been working on this together since 2016, and ...
As the Head of Billing Operations, you'll manage the entire billing cycle, leading a team to optimize workflows and automate processes. Your role includes developing billing policies, collaborating with departments, resolving complex billing issues, and driving continuous improvement in billing operations.
As a Billing Support Specialist at Notion, you'll address customer escalations related to billing and payments, collaborate with internal teams to enhance support processes, and deliver exceptional client service, primarily through email, Zoom, and Slack.