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You will support enterprise customers by resolving complex technical issues, managing tasks, and building strong relationships. Responsibilities include advanced troubleshooting, codebase triage, and collaborating across teams. You'll also maintain knowledge bases and participate in on-call support for urgent customer issues.
The Sales Manager will lead a team of Mid-Market Account Executives, focusing on full cycle sales activities to build pipeline, generate revenue, and manage customer relationships. The role requires strong leadership, strategic execution, and collaboration with cross-functional teams to enhance sales processes.
The Account Executive will be responsible for prospecting and developing new accounts, maintaining relationships with existing customers, driving sales through product demos, and collaborating with internal teams to enhance customer experiences. You will also iterate on sales processes to grow revenue.