As the Founding Customer Success Manager, you will deliver premium service to hundreds of small business customers, assisting them in maximizing the value of North One's banking platform. You will create and refine playbooks for retention and revenue while collaborating with cross-functional teams to enhance customer experiences.

As a Product Manager at North One, you'll collaborate with leadership to execute the product roadmap, focusing on onboarding, engagement, and retention. You'll analyze data, drive A/B testing, and work with cross-functional teams to enhance the user experience and product-market fit.

The Head of Product will lead product management, growth, and design teams at North One. Responsibilities include driving product vision and strategy, ensuring customer-centric development, fostering cross-functional collaboration, and enhancing team performance. This role strives to deliver value through data-informed decisions and product experimentation.