Northbeam
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The Support Engineer will assist customers in resolving technical issues related to the integration and use of the marketing intelligence platform, manage support tickets, and improve documentation for customer support. This role involves collaborating closely with various teams and ensuring customer satisfaction through effective communication and technical troubleshooting.
The Solutions Engineer will onboard new customers by integrating Northbeam's analytics into their ecommerce systems, troubleshoot setup issues, validate data quality, and enhance customer documentation. This role requires strong communication, SQL proficiency, and web development knowledge, and is customer-facing to ensure successful implementation.
As a Principal Software Engineer, you will lead architectural projects and develop data systems for marketing intelligence, focusing on building robust data pipelines and APIs to enhance customer data integration and accelerate product development.
Lead R&D for data science products, collaborate with engineering and product teams, support non-technical stakeholders, and educate colleagues about data science applications in marketing.
As a Staff Software Engineer at Northbeam, you will collaborate with cross-functional teams to create and maintain scalable data pipelines, optimize data architecture, and integrate with machine learning systems. You will provide technical leadership and implement end-to-end solutions, ensuring the performance and reliability of data processing systems.
As a Senior Software Engineer specializing in Data Systems at Northbeam, you will develop and optimize data pipelines and products by collaborating with product managers and engineers. Your role includes maintaining and enhancing infrastructure, integrating data insights, and ensuring system reliability while participating in on-call rotations for production issues.