Search the 7 jobs at Northbeam

In this role, you will facilitate support for Northbeam's enterprise customers to improve retention and minimize churn. You'll coordinate with internal stakeholders, manage support tickets, analyze account health, assist the Media Strategy team, and work with various teams to enhance the customer experience and product utilization.

As a Staff Software Engineer on the Marketing Data Science team, you will lead R&D for data science products, collaborate with engineering and product teams, support stakeholders, and educate colleagues on data science applications in marketing and advertising.

As a Principal Software Engineer at Northbeam, you will lead the architectural direction and execution of data-intensive systems, build scalable APIs, and enhance data handling solutions from various sources. You will collaborate with stakeholders and develop data models to accelerate product development for e-commerce analytics.

As a Staff Data Scientist in Marketing Data Science, you will lead R&D on data science products, collaborate with engineering and product teams, provide technical support to stakeholders, and educate others on data science applications in marketing and advertising.

As a Staff Software Engineer, you will collaborate with product teams to develop scalable data pipelines and ingestion pathways, provide technical leadership, optimize data architecture, and integrate machine learning systems. You'll ensure high performance and maintain documentation for stakeholders in a rapidly growing environment.

As a Customer Success Manager, you will support Northbeam's enterprise customers, enhance retention, and minimize churn. You'll provide onboarding setup support, manage stakeholder coordination, and analyze customer usage data. You'll also work with internal teams to resolve technical issues and improve customer engagement and success.

The Support Engineer will resolve technical issues for customers, help integrate products into their e-commerce systems, troubleshoot challenges, analyze implementation scripts, and improve customer documentation to enhance self-service support.