Senior Infrastructure Engineer

About Us

Northbeam is building the world’s most advanced marketing intelligence platform for growth. Our attribution modeling technology and customizable dashboards provide our customers with a unified view of their e-commerce business data. The smartest brands in ecommerce trust Northbeam to accurately attribute their advertising spend, understand the entire customer journey, and make data-driven decisions to grow profitably.

Northbeam’s team and customer base are growing quickly, and it’s essential that we invest in the right people & systems to scale our business. Our business has found incredible product-market fit and continues to grow rapidly. This is a career-defining opportunity for an experienced engineer to accelerate their growth and contribute to a rapidly-scaling company.

The Northbeam team is composed of hard-working and talented individuals focused on collaboration, personal growth, and technical excellence. We would love for you to join us!

Job Description

Northbeam is fundamentally a data product - the whole company. We don’t sell shoes, or ads, or games. We sell data: quality integrations with a variety of platforms, fresh and reliable data pulls, robust data ingest APIs, correct aggregations and algorithmic insights on top of that data, all packaged up in a user-facing application.

As an Infrastructure Engineer working at Northbeam, you will work with a small engineering team to create a scaleable, observable, reliable platform for data ingestion, processing, and serving. Responsibilities will range widely and evolve, as they tend to at startups. The following all fall within the Infrastructure team’s remit:

• CI/CD and dev infrastructure
• Security
• DR policies
• SSL cert management and DNS
• Infrastructure as Code
• Capacity planning and budgeting
• Observability
• Scaling plans and automation
• Guidance for best use of cloud infrastructure 
• … and more

Success in this role will require significant existing experience, interest in continuously learning and iterating on existing solutions, a penchant for automation over “clickops” and one-offs, and ability to effectively collaborate with engineers, auditors, product managers, and more.

About the Role

You’ll wear many hats, juggle diverse tasks, and probably find yourself learning new skills on the fly – while also teaching a few. If you thrive on variety and love diving in, you’ll fit right in. Here’s a taste of what might come up on any given week:

• Capacity management: Regularly audit cloud spend to identify and act on savings opportunities or misallocated resources; manage long-term compute reservations and monitor utilization; propose and implement improvements.
• Optimize the Cloud: Team up with engineering teams to evaluate and upgrade cloud server instances. Automate the upgrade rollout, deal with flapping alerts, improve roll-over automation, fix a few broken windows along the way.
• Improve observability: work with engineering to iterate on alerts and dashboards, help standardize and automate monitoring practices. 
• Automate All the Things: Pre-configured services, networking rules, access grants, CI pipelines, the whole deal. 
• Tame Noisy Alerts: Hunt down the root causes of noisy alerts and tweak configurations so we only hear from the system when it matters. “Just see if it goes away” is not an acceptable reaction to an alert. Not on your watch.
• Security Meets Sanity: Stay on top of patching, pen-testing, training, work to ensure the system is secure and meets the requirements of customers and auditors.
• Scale the Platform: Keep our infrastructure humming as we grow—enhance, maintain, and iterate to keep everything running smoothly.
• Write it Down: Create technical documentation that’s useful for engineers, understandable for stakeholders, and not soul-crushing to read.

You will work with great people who have done this many times before. You will teach them some new tricks, and maybe learn some old ones.

You’ll be a key player in keeping our platform reliable, efficient, and scalable. We’ll laugh, we’ll cry, we’ll tell stories of yore. If this sounds like your kind of chaos, we’d love to hear from you.

About You

• Cloud Expertise: Solid hands-on experience with GCP (or another major cloud provider) and a knack for automating infrastructure. 
• Security engineering and audit support experience: You have supported companies in achieving and maintaining various security certifications, and implemented appropriate security practices and processes.
• Scripting & Automation: Proficiency in scripting languages like Python and Bash. Experience with IaC tools like Terraform. 
• Observability Know-How: Familiarity with monitoring and observability tools (e.g., Grafana, Prometheus, Datadog). 
• Problem Solving: A track record of resolving on-call issues and staying cool under pressure.
• Collaboration: Comfortable working cross-functionally with engineering, data, product, and management teams.
• Documentation Skills: You can write clear, concise technical documentation that other humans can actually follow.

Nice to Haves

• Experience working in marketing, e-commerce, or ad-tech.
• Basic familiarity with SQL and ETL processes.
• Understanding of database admin process and automation (user provisioning, backups, cloning and replication, index management, etc).

If you meet most of the “Requirements” and a sprinkle of the "Nice to Have," we’d love to hear from you!

Values

These are the values we share as the Northbeam community:

• Growth mindset - we’re always learning and growing
• Customer focus - we want to make the customer happy with our product
• Ownership mentality - we think like owners in the business
• Radical candor - we’re transparent and give direct feedback to one another
• Empathic disposition - we’re kind to one another and help each other grow

Benefits

• Equity package
• Generous base salary
• Healthcare Benefits (medical, dental, vision)
• Travel to meet with the team
• Flexible PTO Policy
• 12 Company Paid Holidays