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The Renewal Specialist will manage the contract and subscription renewal process, focusing on retaining and increasing revenue from existing customers. Responsibilities include negotiating contract terms, maintaining client communication, analyzing data to improve retention, and collaborating with internal teams to streamline processes.
The Digital Workplace Architect will manage IT support teams and lead service improvement projects to enhance employee satisfaction and optimize IT costs. Responsibilities include designing solutions using Nexthink technology, developing use cases, staying updated on industry trends, and collaborating with various teams to improve digital employee experiences.
The Lead Software Engineer will design, build, and maintain large-scale distributed services, ensuring high system availability and performance. Responsibilities include collaborating with cross-functional teams, optimizing platform efficiency, leading incident response efforts, and mentoring junior engineers.