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As a Platform Software Engineer, you will be responsible for designing and evolving data infrastructure, contributing to tooling and automation frameworks, and handling operational aspects like monitoring and incident management. You'll work closely with architecture and product engineering teams to ensure the technical platform is reliable and self-service for product engineering teams.
As a Service Delivery Manager, you will enhance digital workplace monitoring solutions by prioritizing user stories, collaborating with R&D, and advising customer engagement teams. You will lead projects to improve service quality while leveraging your expertise in IT operations and digital experience.
The Customer Success Manager at Nexthink will support customer retention and growth in the Middle East by guiding strategic customers along their Digital Employee Experience (DEX) maturity journey. Responsibilities include developing comprehensive customer success plans, building relationships with stakeholders, identifying upsell opportunities, and facilitating workshops to educate customers on product use and value quantification.