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As VP of Customer Experience, lead and develop customer experience strategies, manage the customer success team, ensure proactive customer engagement, and drive operational improvements to enhance customer satisfaction and retention. Foster relationships with key clients and collaborate with cross-functional teams to align customer initiatives with business goals.
The Payroll Manager will oversee all payroll-related functions, ensuring compliance with regulations while managing the payroll team. Responsibilities include conducting payroll audits, preparing payroll records and journal entries, and assisting with month-end close tasks. The role requires strong knowledge of payroll processes and exceptional interpersonal skills.