The Digital Enablement Specialist will manage digital governance and process adherence, collaborating with cross-functional teams to improve client experiences on Nasdaq.com. Key responsibilities include project management, stakeholder communication, and training on digital best practices.

The Sr Specialist, Back Office is responsible for managing financial instruments within capital markets, configuring and customizing software, leading workshops, providing training to users, and ensuring accurate administrative tasks. The role emphasizes knowledge sharing within the team and supporting the growth of staff.

The Back Office Consultant is responsible for implementing and configuring software according to project requirements, running customer workshops to define product details, performing installations, and providing training to end-users. They maintain administrative accuracy and contribute to sales-related project information.

The Senior Customer Support/Operations Analyst provides exceptional service regarding billing inquiries, service requests, and sales support, ensuring customer satisfaction. They troubleshoot and resolve complex issues, develop customer education initiatives, and maintain client data systems under minimal supervision.

The role involves providing exceptional customer service related to billing inquiries, service requests, and complaints while maintaining good customer relations. The analyst will troubleshoot complex issues, develop improvement plans, and guide internal teams in resolving customer issues. A Bachelor's degree is required, along with at least 6 years of experience in a customer support role.

The Lead Sales Executive closes sales to meet quotas and business objectives, managing key accounts, and generating new business. Responsibilities include strategic planning, customer relationship management, and implementation of sales initiatives while collaborating with senior clients and addressing their needs.

As a Senior Technical Account Manager at Nasdaq, you'll be responsible for delivering technical support to clients, managing incidents, and ensuring client satisfaction. You'll work closely with product engineering and project management, maintain SLAs, and contribute to client success strategies, all while utilizing your strong technical skills and understanding of Nasdaq products.

The Specialist in Cloud Operations manages IT infrastructure, including servers, storage, and software. Responsibilities include configuring, installing, maintaining systems, providing operational support, performing recovery procedures, and problem management. The role also involves virtualization, automation, and performance management.

As a Senior Technical Account Manager, you will provide technical support services to clients, manage technical projects, and ensure high client satisfaction. You'll work closely with engineering and project management teams, coordinate incidents, and maintain strong client relationships while contributing to client success strategies.

As a Lead Project Manager at Nasdaq, you will drive the execution of technology initiatives for Market Infrastructure, manage large complex delivery projects, lead cross-functional teams, and ensure stakeholder satisfaction through effective communication and problem-solving.

The Specialist - Cloud Support in FinTech will provide customer support regarding billing inquiries and service requests while maintaining strong customer relations. They will monitor systems, troubleshoot and resolve issues, and develop initiatives for customer education. This role requires informal guidance to clients and maintaining client data systems.

As a Manager of UX Research at Nasdaq, you will lead user research initiatives to optimize the user experience of Nasdaq.com. Your responsibilities include conducting usability studies, collaborating with cross-functional teams, managing research documentation, and providing insights into user needs and market trends. You'll also mentor junior researchers and present findings to diverse audiences.

The Senior Analyst - Client Support provides exceptional service to customers regarding billing inquiries and service requests. They handle customer complaints and ensure customer relations are positive. The role involves customer support for escalated issues, maintaining customer data systems, and developing improvement plans based on feedback.

The Sales Enablement Associate will provide competitive intelligence, tools, and training to improve the efficiency of the Nasdaq customer-facing team. Responsibilities include researching the competitive landscape, supporting sales training programs, organizing training materials, and creating progress reports for the sales organization.

The Senior Analyst, Project Management plans, monitors, and manages projects from initiation through to completion, ensuring stakeholder satisfaction and adherence to project specifications, quality, costs, and timeframes. They collaborate with technical teams, engage stakeholders, and utilize project management methodologies, while also leveraging design thinking and agile leadership principles to deliver successful outcomes.

The Product Analyst Specialist is responsible for implementing and configuring software based on project requirements, conducting customer workshops, providing training, performing installations, and delivering technical information to sales. They ensure compliance with regulations and share knowledge with colleagues while keeping their technical skills updated.

The Senior Customer Support/Operations Analyst provides expert support for Calypso products, resolving issues, and collaborating with clients and internal teams. Responsibilities include managing development timelines, conducting client meetings, validating resolutions, and maintaining expertise in multiple asset classes.

The Senior Functional Analyst will provide high quality client services to financial institutions, addressing both technical and non-technical support needs. They will be the primary contact for client issues, ensuring effective communication and coordinating with cross-functional teams to enhance service quality and product improvements.

The Project Manager is responsible for planning, monitoring, and managing mid-size projects to ensure they meet business requirements and stakeholder satisfaction. This role involves utilizing resources and formal processes to handle budgets, risks, and changes effectively. The Project Manager works under supervision, coordinates with stakeholders, and is mentored by senior management, focusing on systems integration or product development enhancements.

The Digital Enablement Specialist will focus on digital governance and best practices, facilitating cross-functional collaborations and project management. They will assess stakeholder needs, drive digital strategy alignment, and provide insights for program effectiveness, engaging closely with marketing and technology teams to enhance the digital client experience.