Search the 6 jobs at NanoString

The Senior Product Support Specialist will provide specialized support for NanoString platforms, facilitate training initiatives, maintain a knowledge base, and contribute to technical documentation and service bulletins, ensuring high-quality support for priority customers and field teams.

The Senior Buyer is responsible for managing demand recognition for instrumentation, consumables, and related services, collaborating with various functional areas to support strategic sourcing and supplier relationships while overseeing procurement activities. This role requires strong negotiation, organizational skills, and the ability to handle multiple projects in a regulated environment.

As a Regional Account Manager, you will lead strategic efforts to sell Spatial Platforms, build customer relationships, and collaborate with Sales, Marketing, and Field Application teams to achieve revenue targets in your territory.

The Regional Account Manager will drive sales for Spatial Platforms, establish customer relationships, and support revenue goals. This role involves strategic direction and collaboration with sales, marketing, and application teams while delivering presentations and identifying opportunities in the life sciences sector.

The Spatial Regional Account Manager will drive strategic direction and tactical focus for Spatial Platforms to achieve revenue goals. They will establish customer relationships for sales of Spatial capital equipment and pilot projects, collaborating with Sales, Marketing, and Field Application teams. The role involves traveling 25-50% of the time within the assigned territory.

The Product Support Engineer leads customer support for instrument hardware and software issues, providing Tier 2 support globally. They work with customers and internal teams to diagnose issues, track performance metrics, create support documentation, and ensure timely resolutions to uphold customer satisfaction.