NanoString
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The Regional Account Manager will drive sales for NanoString's Spatial Platforms, establish customer relationships, and work with teams to achieve revenue goals. They will need strong sales skills and an understanding of spatial biology technologies while traveling 25-50% of the time for the territory.
The Spatial Regional Account Manager is responsible for achieving revenue goals by establishing relationships with customers to sell Spatial capital equipment and pilot projects. This role involves strategic direction and collaboration with Sales, Marketing, and Field Application teams, while also engaging in direct and indirect selling methods.
The Spatial Regional Account Manager will drive sales of spatial biology technologies within the San Francisco North Bay territory. Responsibilities include establishing customer relationships, meeting revenue goals, and collaborating with sales and marketing teams. The role requires understanding field sales processes and delivering effective presentations while traveling 25-50% of the time.
The Product Support Engineer at NanoString provides tier 2 remote support for instrument hardware and software issues, working with both internal teams and external customers to diagnose and resolve complex problems. This role requires tracking performance metrics, documenting support processes, and leading the product support engineering team to improve customer experience involvement and resolution outcomes.
The Senior Product Support Specialist at NanoString will act as a subject matter expert, providing specialized support for their platforms, contributing to training initiatives, and maintaining a knowledge base for technical support. The role requires excellent communication skills to address technical challenges and collaborative teamwork across different time zones.
The Senior Buyer manages the procurement of instrumentation, consumables, and related services while collaborating with various departments to meet strategic sourcing needs. Responsibilities include verifying requisitions, developing supply sources, driving down procurement costs, and maintaining accurate inventory levels.