Search the 5 jobs at Mitsubishi Motors North America

The Manager of Customer Experience - Aftersales will transform customer journeys by managing a team to enhance customer satisfaction at corporate and dealership levels. Responsibilities include dealer training, online review management, and developing operating standards. The role demands a strategic approach, effective oversight of budgets, and improvement of customer touchpoints to elevate overall customer experience.

The Aftersales Training & Reporting Specialist at MMNA will analyze customer feedback, track department projects, and provide training in customer service. The role involves cross-functional collaboration to improve customer experience and satisfaction. Responsibilities include using Excel for reporting, coordinating training resources, and administrative tasks.

The Manager of Product Strategy at Mitsubishi Motors drives the development of strategic vehicle product and pricing initiatives, analyzes market trends, collaborates cross-functionally, and provides critical product intelligence to enhance sales and profitability while ensuring market competitiveness.

As a Customer Relations Coordinator at Mitsubishi Motors, you will handle incoming customer inquiries, providing essential support while displaying empathy. You'll guide customers through their automotive needs and ensure positive outcomes, contributing to a culture of customer satisfaction and teamwork. This is an opportunity to learn about the automotive industry and grow within the company, with a focus on customer service and problem-solving.

The Financial Planning Analyst supports financial modeling for monthly forecasting and reporting. Responsibilities include leading the annual Business Plan and Forecast process, monitoring budget performance, preparing financial analyses, and assisting in executive presentations to drive strategic decision-making.