MeridianLink
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As a Client Support Specialist II, you will resolve customer issues, document interactions, and communicate updates. Your duties include coordinating with other departments, developing support delivery strategies, mentoring junior specialists, and ensuring inquiries are followed up and resolved.
The Client Support Specialist serves as the first line of defense in resolving customer issues and inquiries. This involves responding to communications, documenting interactions, escalating issues when necessary, and coordinating with internal departments to ensure resolution. The role also includes developing support strategies and providing clerical support.
The Senior Product Marketing Manager is responsible for enhancing brand awareness and developing product positioning strategies. Responsibilities include market research, creating customer-facing messaging, guiding sales teams, and preparing impactful marketing materials for presentations and demand generation.
The API Client Support Specialist at MeridianLink assists clients with API projects and integrations, resolves technical inquiries, and serves as an escalation point for the Customer Support team. The role requires strong communication skills and technical expertise in API web services, particularly in XML and JSON.
The Sales Engineer is responsible for conducting demonstrations of the Consumer origination platform, assisting in evaluating client needs, creating proposals, and providing technical solutions in both onsite and remote settings.
The Contracts Administrator manages contract activities within MeridianLink's legal framework, overseeing contracts from drafting to execution. Responsibilities include managing agreement processes, ensuring compliance, collaborating with teams, evaluating bids, and advising on contract obligations and risks.
The Account Executive is responsible for developing strategic plans for assigned accounts, enhancing customer experience, and driving new business opportunities. They must manage the sales cycle, meet performance metrics, and work collaboratively with clients and internal teams. Strong account management, business development, and relationship-building skills are essential for success in this role.
As a Billing Specialist, you will manage customer invoices in the Oracle NetSuite system, provide billing support through various communication channels, and ensure accurate input for billing processes. You will also handle payment applications and work with internal billing data for revenue recognition.
As a Data Engineer, you'll design and develop large-scale data pipelines, enhance processes, integrate data sources, and write maintainable code to support various teams in the organization. You'll optimize data architectures and support ongoing projects through effective data delivery.
The Principal Predictive Analytics Consultant leads the analytics team in designing and delivering solutions like Automated Underwriting and Risk Scoring. Responsibilities include managing complex datasets, developing predictive models, ensuring solutions meet business objectives, and presenting findings to stakeholders.