Search the 10 jobs at Mattermost

The ABM Campaign Manager at Mattermost will develop, execute, and optimize personalized multi-channel campaigns targeting key accounts. Responsibilities include strategy alignment with sales, overseeing email marketing programs, and analyzing campaign performance. The role requires strong collaboration with various marketing and sales teams to drive engagement and revenue growth.

The Senior Customer Success Manager will build and maintain strategic relationships with Mattermost's enterprise customers in the APAC region, ensure customer satisfaction, drive product adoption, manage subscription renewals, and identify expansion opportunities while collaborating cross-functionally within the company.

The Senior Technical Support Engineer will provide exceptional technical support to US Federal and Government customers, triage customer issues, communicate via multiple channels, manage bug reporting, and maintain high customer satisfaction. They will collaborate with various teams, document support interactions, and assist in customer onboarding while staying updated on product features.

The Senior Technical Support Engineer at Mattermost will provide exceptional technical support to US Federal and Government customers, manage support tickets, troubleshoot issues, and collaborate with development teams to resolve bugs. Responsibilities include maintaining documentation, training new customers, and ensuring high customer satisfaction.

The Principal Product Manager will lead the development of Mattermost's Intelligent Mission Environment, focusing on strategic vision, market needs, and revenue growth while collaborating with engineering, marketing, and sales teams to deliver innovative workflow solutions for defense and critical infrastructure sectors.

The Inside Sales Representative will identify and qualify potential customers for Mattermost's commercial solutions, engage prospective clients through various outreach methods, and maintain a detailed record of sales activities. The role requires building relationships, progressing leads through the sales cycle, and demonstrating product value to enhance customer engagement.

The Senior Technical Support Engineer provides exceptional technical support for US Federal and Government customers by triaging customer issues, debugging, documenting bugs, and creating reproduction environments. They collaborate with other teams, maintain documentation, and assist in onboarding while ensuring high customer satisfaction.

The Strategic Account Executive at Mattermost will focus on developing, managing, and closing business within target accounts, specifically in the AMER region, with a concentration on enterprise and critical infrastructure organizations. Responsibilities include prospecting, managing complex sales cycles, articulating the company's vision, and ensuring product adoption and success through excellent account management.

The Strategic Account Executive will develop and manage business within target accounts in the DACH region, focusing on enterprise and public sector organizations. Responsibilities include prospecting, refining market strategies, managing complex enterprise sales cycles, forecasting business, and ensuring product adoption through strong account management.

The Senior Technical Account Manager will guide customers through the implementation of Mattermost, ensuring successful integration into their communication platforms. This role involves making architectural recommendations, documenting customer decisions, and delivering onboarding processes. Strong technical skills are essential to address challenges and provide solutions across various technologies including DevOps and cloud.