The Director of Strategic Partnerships at Manifold will drive revenue growth through strategic partnerships, focusing on generating sales and increasing market share by executing high-impact go-to-market strategies and initiatives. This role includes establishing relationships, mapping target accounts, and ensuring client success from lead generation to engagement with partners.

As a Product Marketing Manager, you will define and execute strategies for effective market positioning of research informatics solutions. Your responsibilities include developing compelling messaging, creating impactful content, leading go-to-market strategies, enabling sales teams, and providing market insights.

The Content and Communications Marketing Manager will drive content and external communication strategies for Manifold, focusing on establishing the company's voice in the life sciences and data management fields. Responsibilities include content development, collaborating with PR agencies, and measuring communication effectiveness.

The Implementation Manager will oversee customer implementations, manage project delivery, and enhance product adoption while ensuring customer satisfaction. They will collaborate with cross-functional teams to translate customer requirements into project plans and manage multiple projects effectively. The role also involves providing customer support, developing internal materials, and promoting a customer-centric culture.

As a Senior Customer Support Engineer, you will be responsible for providing timely and effective solutions to customer technical questions, troubleshooting issues, maintaining system health, and collaborating with cross-functional teams to improve customer satisfaction. You will also help scale the support function and enhance the overall customer experience.