Mable
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Healthtech • Software
As Legal Counsel at Mable, you will lead the review and negotiation of commercial contracts, provide strategic legal advice on transactions and partnerships, and support legal compliance across the business. You will collaborate with various teams to identify risks and develop initiatives while working under the Head of Legal in a dynamic, fast-paced environment.
Healthtech • Software
The Relationship Manager - Disability will drive growth by pursuing strategic opportunities with disability provider partners and plan managers. Responsibilities include developing strategies for partnerships, serving as the main contact for partners, participating in industry events, and working with internal teams to align on solutions.
Healthtech • Software
The Sales Representative will welcome new customers to Mable, guide them through the onboarding process, educate them on services offered, and address any questions. The role involves converting leads, measuring customer satisfaction, and achieving set KPIs while ensuring effective communication and support throughout the customer journey.
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The Content Moderation Supervisor at Mable will oversee daily operations of the moderation function, manage a team of specialists, and ensure high service standards are met. Responsibilities include mentoring team members, handling complex cases, and collaborating with cross-functional teams to enhance customer experience and improve processes.
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As a Technical Trainer, you will develop and deliver training programs while evaluating their effectiveness. Your responsibilities include designing training materials, facilitating engaging sessions, maintaining training records, and ensuring compliance with relevant standards. You will also enhance training methodologies and stay updated on company processes.
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The Technical Trainer will develop and deliver comprehensive training programs for the Sales Team, focusing on skill enhancement and customer experience. Responsibilities include creating training materials, facilitating training sessions, evaluating performance through KPIs, providing coaching, and continuously improving training methodologies.
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As the Senior Manager - Group Marketing & Creative, you will lead brand strategies, oversee creative teams, manage rebranding efforts, and enhance customer connections. The role involves driving business growth through innovative marketing approaches and managing the creative studio's output.
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The Engineering Team Lead will lead the Payments squad at Mable, focusing on building high-quality features by collaborating with Design, Data, and Product teams, providing technical guidance, managing team delivery, and promoting engineering practices.
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The Onboarding Partner is responsible for onboarding HomeMade customers through welcome calls, conducting virtual assessments, and developing personalized care and support plans. They ensure customers are informed about their options and effectively use the HomeMade Customer Portal to manage their Home Care Package funding. Collaboration with various teams to enhance service quality and proactive communication with customers are also key responsibilities.
Healthtech • Software
As a Senior Product Designer, you will optimize Mable's websites, focusing on conversion rate optimization (CRO) to drive incremental improvement. Responsibilities include designing webpages, collaborating with marketing and engineering teams, conducting A/B tests, managing timelines, and contributing to a design system while establishing a design culture.
Healthtech • Software
The Marketing Manager - B2B will devise marketing strategies for B2B segments in the disability and aged care sectors. Responsibilities include launching a new product, coordinating marketing efforts across teams, understanding market dynamics, and developing customer insights to enhance the B2B client experience.
Healthtech • Software
The Senior DevOps Engineer at Mable will manage cloud infrastructure and ensure its operations and reliability, applying best practices in security and compliance. This role includes mentoring, contributing to team discussions, and implementing changes in the cloud infrastructure while working collaboratively with other teams.
Healthtech • Software
As Head of Customer Operations, you will lead a team to enhance customer service, develop efficient processes, and drive improvements in health outcomes. Your role includes strategizing operational excellence, collaborating with stakeholders, and managing budgets while focusing on employee experience and continuous improvement in customer operations.