Benefits at Long View Systems

As a ServiceNow Solutions Architect, you will design and implement tailored ServiceNow solutions, optimize client investments in technology, and provide technical leadership throughout the project lifecycle, ensuring high-quality deliverables and adherence to best practices.

The Change and Incident Manager leads the Change Management process and Major Incident Management within the organization. Responsibilities include overseeing the Change Management life-cycle, managing high-priority incidents, and ensuring compliance with ITIL best practices while facilitating collaboration across teams to enhance service delivery and improve client satisfaction.

The Change and Incident Manager will oversee the Change Management process utilizing ITIL best practices while also managing high-priority incidents. Responsibilities include leading the Change Management team, coordinating communications, and ensuring adherence to regulations. This role demands strong leadership and collaboration with clients and internal teams.