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As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
As a Principal Data & Business Intelligence Architect, you will design and optimize cloud-based data warehouses, lead data architecture efforts, mentor junior staff, and collaborate with cross-functional teams to drive business intelligence solutions. You will ensure high availability and performance of databases while developing actionable insights for decision-making.
As a Customer Advocate at LogicManager, you will engage potential customers, guide them through their journey, manage leads, demo the software, and collaborate with teams to contribute to the company's culture and objectives. This role emphasizes building relationships and delivering value rather than traditional sales tactics.
