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As a Solutions Engineer at Lob, you will drive customer satisfaction by providing technical support during the sales process and post-sales relationship. Responsibilities include designing implementation strategies for customers, educating them on best practices, and collaborating with internal teams to enhance customer experience and reduce technical friction.
The Enterprise Account Manager at Lob will strategically manage and expand relationships with enterprise customers. This role involves creating account plans, identifying upsell opportunities, conducting executive reviews, and collaborating across teams to ensure customer success. The position requires expertise in direct marketing, account leadership, and strong communication skills.
The Senior Accountant will support Lob's monthly, quarterly, and annual close processes, prepare journal entries, reconcile balance sheet accounts, perform financial analysis, assist with audits, and help develop accounting processes. Strong analytical skills and attention to detail are essential for success in this role.