Lingraphica
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The Technology and Training Specialist at Lingraphica provides training and support for customers using speech-generating devices, ensuring a superior experience. Responsibilities include device set-up, training sessions, technical support, documentation, and collaboration with clinical teams.
The Client Engagement Coordinator is the main contact for clients during the trial phase of Lingraphica's AAC devices. Responsibilities include guiding customers through product selection, conducting demos, ensuring customer satisfaction, and managing trial processes and documentation in the CRM. They will also analyze data trends to improve processes.
The Head of Engineering/Technology will oversee software engineering, IT, and product development at Lingraphica, collaborating cross-functionally to develop the company’s strategic plan and technological vision. They will lead the engineering team, implement best practices, manage the technology budget, and contribute to the company culture and staff development.
The Software Engineer at Lingraphica will code, debug, and test software, focusing on building services and applications for internal business needs, while working with microservices and integrating various systems. The role involves collaboration in a SCRUM team to ensure deliverables and resolve production issues.
The Reimbursement Specialist - Collector is responsible for managing and collecting outstanding balances from insurance companies and patients, conducting follow-ups on claims, correcting rejected claims, analyzing denials, and ensuring adherence to regulations. The role requires effective communication and collaboration with internal teams to resolve billing issues, as well as maintaining confidentiality with Protected Health Information.