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The Level 1 Field Support Tech is responsible for providing on-site and remote support for Microsoft desktop PCs, troubleshooting end-user issues, installing and upgrading software, and resolving hardware problems. Excellent communication and customer service skills are essential for success in this role.
The Desktop Support Engineer is responsible for configuring and imaging laptops/desktops, deploying devices, troubleshooting issues, and installing applications. This role requires excellent communication and organizational skills, a proactive attitude, and the ability to work independently. The engineer will also collaborate with the team to enhance project efforts and solve problems effectively.
The role requires a .NET developer with over 5 years of experience in developing web-based applications using ASP.NET and VB.Net. Responsibilities include writing and troubleshooting SQL queries and working collaboratively in a team-based environment.
The Admin Associate will support the sales team by managing order processing, maintaining sales orders, assisting with product delivery, and providing customer support. Responsibilities include handling incoming inquiries, collaborating with multiple departments, and ensuring timely and accurate processing of orders.
The Technical Writer will be responsible for creating and designing technical documents such as manuals, reports, and brochures, conveying technical concepts clearly and collaborating with engineers and graphic designers to enhance understanding through visuals.
The NOC Operations Engineer will monitor network systems, respond to alerts and outages, manage ISP communications, perform data backups, log incidents, troubleshoot issues, and assist in documentation. This entry-level position is ideal for individuals looking to start their career in IT and network operations.
The Senior Systems Administrator will design, deploy, and manage a robust Hyper-V environment, ensuring scalability, reliability, and security. Responsibilities include monitoring performance, implementing disaster recovery solutions, troubleshooting complex issues, and documenting best practices. The role involves providing guidance to junior staff and staying updated with virtualization trends.
The Senior Linux Administrator/Ansible Consultant will focus on Linux administration, DevOps practices, and automation. Responsibilities include server maintenance, scripting, managing virtual systems, and utilizing various technologies like Docker, Kubernetes, and configuration management tools. The candidate must possess strong knowledge in Linux systems, AWS, and other relevant software while adhering to best practices in continuous integration and deployment.
As a Network and Voice Field Engineer, you will provide technical support to customers through phone, remote, and onsite assistance for network device issues. Responsibilities include troubleshooting various technologies, installing new software, upgrading Cisco switches, and managing network configurations and protocols.
As a NOC Engineer, you will monitor network systems, diagnose issues, and collaborate with teams to ensure optimal network performance. Responsibilities include troubleshooting network incidents, maintaining documentation, and participating in on-call support for emergencies.
The MSP Sales/Account Manager is responsible for generating new clients through proactive outreach, showcasing technology solutions, and facilitating pre-sales support. The role requires strong relationship-building skills and experience in selling IT consulting services, particularly in a managed service provider environment.
As a Level I/II MAC and PC Support Engineer, you'll provide phone and remote support for workstation issues, troubleshoot customer systems, and assist with software installations and updates, both remotely and on-site.
The Application Support Engineer is responsible for maintaining and supporting business applications such as Office 365, Box, Zoom, and Adobe in a healthcare environment. Duties include troubleshooting issues, configuring collaboration platforms, managing user accounts, and providing technical support to end-users. This role also involves evaluating new tools and ensuring compliance with security policies.
The Exchange Support Professional will provide level 2 and 3 user support for messaging issues in an Exchange O365 hybrid environment. Responsibilities include troubleshooting, documentation creation, and facilitating communication between the Exchange team and Service Desk management to resolve issues efficiently.
We are seeking a skilled Developer with a background in ETL processes, C#, Python, and Javascript. The role involves developing server/client side applications using REST API, and requires strong verbal, written, and technical documentation skills. The ideal candidate should be able to work independently and be eager to learn new product systems and features.
The Level II Onsite Support Engineer will provide phone support and remote remediation for workstation issues, perform troubleshooting and system problem resolution, oversee software installations and upgrades, and deliver onsite support to clients. Excellent communication and hands-on IT support experience are essential.