LearnUpon
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Join LearnUpon as a Billing Specialist in Dublin. Responsible for processing sales orders, managing billing processes, reconciling data, and resolving customer payment queries. Requires experience in accounts department, proficiency in data entry, Excel, and accounting software, with strong communication and attention to detail.
The IT Administrator will maintain LearnUpon's hardware, software, and networks, operate the help desk ticketing system, manage user access for laptops, upgrade A/V tools, automate tasks through scripting, and troubleshoot software issues, particularly in a macOS environment.
As an Enterprise Account Executive at LearnUpon, you will close new business revenue by conducting outreach to hunt for opportunities, manage the entire sales cycle, and collaborate with the Customer Success team. You will present solutions to diverse prospects and assist current clients in expanding their usage of the LMS platform.
As an Enterprise Customer Success Manager, you will manage a portfolio of strategic enterprise customers, ensuring their continued usage and satisfaction with LearnUpon's LMS. You will serve as their trusted advisor, help identify their needs, and work closely with various teams to ensure a seamless customer experience and ongoing growth.
As a Software Engineer in Test at LearnUpon, you will develop and execute UI and API test automation scripts to improve the software development lifecycle. Responsibilities include collaborating with engineering teams, identifying acceptance criteria, improving testing processes, and maintaining automation frameworks. You will also contribute to a culture of quality and assist in continuous delivery practices.
The Senior Revenue Operations Analyst will support the Sales, Marketing, CX and Business Development teams by driving productivity and effectiveness, owning business planning and reporting, optimizing sales processes, and collaborating cross-functionally. Responsibilities include analyzing business data, creating KPI dashboards, managing sales territory, and providing insights for Account Executive pipeline management.
The Customer Experience Operations Manager will support senior leadership in enhancing customer experience strategies, drive customer retention and growth, analyze KPIs, and optimize workflows within core systems. Responsibilities include data analysis, churn prevention strategies, and collaboration across teams to align business goals.
The VP of Customer Experience is responsible for leading and optimizing the customer experience by designing strategies that drive retention, loyalty, and revenue growth. They will lead a team across multiple functions, utilize data-driven insights to improve customer engagement, and work cross-functionally to ensure alignment with company goals.
As a Senior Software Engineer at LearnUpon, you will design, build, and launch frontend products, enhance user experiences while adhering to modern software practices, mentor junior engineers, and manage projects from requirements to release.
As a Senior Software Engineer, you'll design, develop, and deliver features for LearnUpon's LMS. Your role involves improving code quality, mentoring junior engineers, and ensuring scalability in software solutions. You will collaborate with cross-functional teams to lead projects from conception to deployment, focusing on enhancing engineering productivity and craftsmanship.
The Senior Software Engineer will design, develop, and deliver features for LearnUpon's learning management system. Responsibilities include improving code quality, mentoring junior engineers, collaborating with product teams, and driving innovation. They will work with a technology stack that includes GoLang, Ruby on Rails, Kafka, AWS services, and various databases.
The Financial Controller will oversee daily financial operations, manage the monthly close process, ensure compliance with tax regulations, and lead the treasury responsibilities including worldwide cash flows. The role includes process improvements and participating in strategic initiatives, while leading and developing the finance team.
As an Engineering Manager, you will lead a team of engineers, driving delivery and innovation while mentoring talent. You are responsible for creating a collaborative environment, managing team performance, and executing on product and technology roadmaps, ensuring high-quality outputs and fostering a positive culture.
Responsible for managing and delivering LearnUpon's global Sales onboarding program, ensuring new hires are ramped up in 30 days. The role includes measuring onboarding effectiveness, designing training material, and facilitating both in-person and remote training sessions. Collaborates with cross-departmental teams to enhance sales performance through various training formats.