Knix Wear Inc.
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The IT Helpdesk Team Lead at Knix is responsible for supervising and mentoring Helpdesk Technicians, overseeing daily operations of the help desk, and ensuring effective resolution of IT issues. The role focuses on process improvement, knowledge management, and fostering a positive team environment.
Lead and inspire Customer Support and Virtual Fitting teams, improve customer experience programs, develop omnichannel strategies, utilize data analytics for process optimization, and advocate for a customer-first approach throughout the organization.
The Chief People Officer will lead Knix's People Operations, aligning HR initiatives with business growth, overseeing talent acquisition, employee development, compensation strategies, and creating a high-performance culture. This role also focuses on global expansion, compliance, training programs, and fostering diversity and inclusion.
Lead and inspire Customer Support and Virtual Fitting teams to enhance customer experience through strategic initiatives, data analysis, and collaboration with various departments. Focus on driving sales, ensuring customer satisfaction, and implementing efficient processes.
The Intermediate Graphic Designer at Knix will create visual content for various marketing channels, collaborate with teams to develop on-brand materials, produce marketing assets, and manage project timelines to align with campaigns. They will utilize design skills to translate ideas into visual stories while staying updated on industry trends.
The People Business Partner will support HR strategies and talent development at Knix, providing coaching to leaders and ensuring engagement and performance management. Responsibilities include driving organizational success through HR data analysis, managing employee relations, and leading key strategic projects.
The Director of E-Commerce, Emerging Brands at Knix will lead the e-commerce strategy for Knix Men and KT, focusing on optimizing revenue growth and enhancing the digital customer experience. The role involves overseeing the site build, driving experimentation, developing high-converting landing pages, and collaborating with marketing and creative teams to ensure alignment with brand objectives.
The IT Coordinator at Knix will maintain and enhance IT infrastructure, provide technical support for HQ employees, and ensure smooth operation of IT systems. Responsibilities include troubleshooting issues, managing user accounts, documenting systems, and participating in IT projects such as deploying new solutions.
The Sales Associate will provide an uplifting customer experience by guiding customers through their shopping journey, listening to their needs, and ensuring they find the right products. Responsibilities include product fittings, maintaining store organization, and escalating issues to the Store Manager.
The Senior QA Analyst will ensure high-quality software deliveries through automated and manual testing across web, mobile, and tablet developments. Responsibilities include developing test automation scripts, executing test plans, performing various testing methods, and collaborating with cross-functional teams to improve product quality and customer experience.
The Senior Manager, Business Development at Knix will lead market and product expansions, develop business cases, and manage the execution of strategic projects. This role involves overseeing cross-functional teams, managing project budgets, and negotiating agreements while driving growth initiatives in North America and internationally.
As a Web Developer at Knix, you will enhance the web experience by designing and developing customer interactions, collaborating with product management and integration teams. You’ll code in React and Node.js, adhere to coding standards, conduct unit tests, and guide junior developers while ensuring high-quality outcomes and documentation for integrations.
Knix is looking for passionate individuals for general applications as they expand. This role does not specify requirements or responsibilities but emphasizes the importance of fit within their mission-driven and inclusive workplace. Candidates will be considered for future roles that align with their expertise.
The Growth Specialist will support the growth goals of KT by Knix by executing paid media campaigns, tracking KPIs, analyzing performance, and managing influencer marketing initiatives. They will coordinate with creative teams for social media content while providing administrative support to the growth team.
The Associate Creative Director will lead the creative vision for Knix through campaigns across various mediums, driving a cohesive brand narrative while collaborating with teams to produce engaging creative assets. Responsibilities include overseeing production, refining visual identity, and guiding team growth to meet business goals.