King Technologies
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The Program Manager oversees the management of an IT services support program, handling scope, cost, schedule, staffing, and contractual deliverables. Responsibilities include planning, task monitoring, stakeholder communication, and ensuring compliance with contract requirements. They also assist in data analysis and prepare IT documentation.
The IT Help Desk Specialist manages the Customer Service Desk for Operations and Maintenance tasks, handling trouble tickets, ensuring escalations are managed, and providing customer service for telecommunications devices. They are the primary contact between customers and the service desk, ensuring ticket progress and resolution.
Candidate will assist in integrating equipment into racks for testing in a laboratory environment. Responsibilities include installing physical equipment, managing internal and external rack cabling, configuring ADNS systems, and supporting material procurement.
The IT Rack Integrator supports the CANES and ISNS programs by integrating equipment into racks and conducting testing within a laboratory. Responsibilities include installing physical equipment, managing internal and external cabling, and ensuring proper connectorization.