The Tier 3 Customer Support Manager leads support operations, manages a team, drives improvement, oversees service delivery, and handles escalations effectively.

The Technical Writer develops user manuals and technical documentation for products, collaborating with teams to ensure accuracy and relevance. They continuously improve their skills and knowledge.

The Director of Cloud Engineering will lead the strategy and execution of cloud solutions, oversee cloud infrastructure, and improve customer experience through operational excellence and compliance.

The Federal Sales Director will engage with DOD executives to close business, develop accounts, and manage pipelines, ensuring quota goals are met.

The Solutions Engineer will lead technical discussions, develop solutions for key accounts, mentor juniors, and contribute to sales strategies.

The Tier 3 Support Engineer resolves complex issues, manages escalations, conducts root cause analysis, and leads support strategy and documentation efforts.

The VP of Channel EMEA will drive growth through partner development and strategy across Europe, enhancing channel partnerships and managing a team of channel account managers.

The Associate Support Analyst provides entry-level support by addressing service and access requests, answering product inquiries, and ensuring customer satisfaction during troubleshooting.

As a Level 3 Support Engineer, you will resolve complex customer issues, manage support queues, and work with engineering teams on software analysis and troubleshooting, while ensuring high customer satisfaction.

Develop and maintain software applications, implement new features, conduct code reviews, troubleshoot problems, and support junior engineers. Collaborate across teams and enhance development processes.

Designs, develops, and maintains software applications, implements features, fixes bugs, and participates in the full software development lifecycle.

The Sr. Solutions Architect leads technical enablement for Global System Integrators, designing solutions and supporting partner integration efforts across key technology areas.

Develop and implement sales strategies in the SLED territory, managing opportunities within Salesforce to meet regional revenue goals.

The Sales Development Representative identifies and qualifies new leads, builds a pipeline of opportunities, and collaborates with marketing to enhance sales conversions.

The Sales Development Representative generates new leads, executes outbound sales strategies, and maintains sales pipeline records to support the sales team.

The Sales Director will lead sales efforts in the West, focusing on building relationships with C-level executives and achieving sales quotas for Keyfactor's security products. They will develop new accounts and maintain existing customer relationships to expand product usage.

The Sales Director will lead sales efforts in the East territory, managing enterprise accounts, developing new opportunities, and maintaining relationships with key decision-makers.

The Senior QA Lead oversees QA strategy and leads testing projects, mentors team members, and collaborates with cross-functional teams to ensure high-quality product delivery.