Search the 10 jobs at Keyfactor

The Solutions Architect role at Keyfactor involves guiding enterprise customers in implementing Keyfactor solutions within their infrastructure. Responsibilities include collaborating with sales, leading design workshops, troubleshooting, managing complex technical projects, and working with other teams to improve service delivery and support.

The Senior DevOps Engineer will lead the design and implementation of automation processes, manage scalable containerization solutions, and optimize CI/CD pipelines. They will monitor system performance and mentor junior engineers while working closely with cross-functional teams.

The Customer Support Analyst role involves managing service requests and low-complexity incidents, enhancing customer experience through resolution of straightforward issues, and participating in a case management process. The analyst will document insights on software/hardware bugs, collaborate with engineering teams, and contribute to knowledge sharing to improve support tools and processes.

The Junior Account Executive role at Keyfactor focuses on generating and managing a pipeline of sales opportunities through inbound and outbound efforts. The position collaborates closely with marketing to optimize campaigns, follow up on leads, and maintain CRM systems, all while embodying a motivated and innovative approach to meet sales targets.

The Sales Development Representative at Keyfactor is responsible for generating a strong pipeline for the Enterprise Sales team by utilizing an Account-Based Experience strategy. Responsibilities include collaborating with marketing teams, following up on leads, engaging stakeholders, and managing CRM data, all while striving to meet sales targets and support campaign execution.

The Content Marketing Specialist role involves creating impactful marketing content in Brazilian Portuguese to enhance digital presence and engage potential customers. The specialist will collaborate with sales and customer success teams to produce original content for various media channels, ensure effective measurement of content success, and maintain a close relationship with other departments.

The Enterprise Account Manager will drive sales and establish relationships with C-level executives in mid-market to enterprise accounts, focusing on selling Keyfactor's cybersecurity products. Responsibilities include meeting and exceeding sales quotas, managing pipeline in Salesforce, and developing market knowledge.

The Solutions Architect will guide enterprise customers in implementing Keyfactor's solutions by engaging in design workshops, and ensuring effective installation and integration with existing systems. The role involves direct communication with clients, managing technical projects, improving service delivery processes, and mentoring junior team members.

The Solutions Architect leads enterprise-level solution deployments, providing expert technical guidance and mentorship. They improve processes, serve as the primary technical contact for customers, resolve technical issues, and engage in pre-sales activities and solution design.

The Customer Support Engineer resolves technical issues, assists customers with troubleshooting, manages complex cases, analyzes performance metrics, and provides in-depth product support and documentation. They optimize case handling and ensure adherence to best practices while collaborating with internal teams to enhance service delivery.