Kafene
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The HubSpot CRM Administrator will maintain and enhance the HubSpot CRM system, oversee third-party integrations, ensure data integrity, support user training, develop automated workflows, and generate reports and analytics to improve business efficiency.
The Quality Assurance Specialist monitors and evaluates contact center agents' performance, ensuring service quality and compliance with policies. Responsibilities include analyzing performance data, providing feedback and coaching, ensuring compliance, suggesting process improvements, and maintaining documentation of evaluations.
As a Risk Manager at Kafene, you will develop reports to monitor consumer credit risk and portfolio performance. You will merge complex data sources, leverage analytical tools for statistical analyses, and work with the technology team to implement risk strategies that enhance customer experiences and improve financial performance.