Joomag
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As a Senior Customer Success Manager at Joomag, you'll act as a trusted advisor for mid-size and enterprise customers, ensuring their success through onboarding, relationship building, and strategic guidance. Your role involves identifying upsell opportunities and collaborating with cross-functional teams to drive customer satisfaction and address challenges.
The Senior Customer Success Manager at Joomag ensures the success and satisfaction of mid-size and enterprise customers, acting as a trusted advisor and primary contact. Responsibilities include onboarding new customers, conducting satisfaction check-ins, identifying upsell opportunities, and collaborating with cross-functional teams.
As a Senior Outbound Sales Development Representative, you'll lead outbound prospecting efforts, develop a pipeline of leads, optimize sales processes, and collaborate with teams to ensure effective outreach and messaging strategies. Your role will involve executing outreach initiatives and refining methods based on performance data.
The Senior Outbound Sales Development Representative will lead outbound prospecting efforts, drive outreach initiatives, and create scalable sales processes. Responsibilities include generating leads, building pipelines, managing CRM data, collaborating with teams, conducting market research, and reporting on performance metrics.