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As a Data Migrations Engineer at MerusCase, you will create migration scripts, troubleshoot customer issues, manage migration queues, and collaborate with developers. You will enhance data migration processes, automate testing, and document project progress.

The Customer Support Specialist will advocate for clients in the legal tech industry, ensuring they achieve positive outcomes with LollyLaw. Responsibilities include supporting customers via email and phone, troubleshooting issues, onboarding new clients, creating help center materials, and collaborating with stakeholders to meet evolving needs.

As a Customer Success Specialist, you will manage client portfolios, provide personalized service, onboard customers, and drive product adoption. You will collaborate with various departments to enhance customer satisfaction and retention, address high-level inquiries, and collect product feedback to improve the client experience.