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The Customer Success Specialist at Paradigm will manage a portfolio of clients, ensuring they effectively use the legal software products. Responsibilities include onboarding clients, resolving inquiries, gathering feedback, and collaborating with various departments to enhance customer experience and retention.
As a Customer Support Specialist at LollyLaw, you will advocate for clients, ensuring they achieve positive outcomes through effective support. Responsibilities include troubleshooting issues, onboarding new customers, updating help materials, and improving client retention while collaborating with stakeholders.
As a Data Migrations Engineer at MerusCase, you will create migration scripts, troubleshoot customer issues, manage migration queues, and collaborate with developers. You will enhance data migration processes, automate testing, and document project progress.