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As VP of Engineering at January, you will lead the engineering team, setting a clear technical vision and ensuring alignment with market goals. Responsibilities include building high-performing teams, delivering high-quality results, optimizing product development, and driving innovation, while emphasizing accountability and creating a culture of continuous improvement.
The Support Specialist will manage inbound communications from borrowers via calls, emails, and texts, assist in account-related needs, improve contact center processes, and ensure compliance with collection laws. The role requires effective communication and problem-solving skills, focusing on borrower satisfaction while handling high-volume inquiries.
The Staff Software Engineer will lead technical efforts, mentor team members, design scalable systems, and integrate ML-driven strategies to enhance client experiences. Responsibilities include handling architectural discussions and collaborating cross-functionally to improve product offerings and system quality.