Benefits at ITHAKA

The Senior Software Engineer will refine the search and discovery experience for JSTOR users by collaborating with cross-functional teams, developing large-scale software solutions, and mentoring team members while advocating for innovative technologies and practices.

The Digital Advertising Specialist will enhance and execute digital marketing activities, specifically in paid search and paid social media advertising, focusing on Google Ads and LinkedIn campaigns. Responsibilities include ad management, audience targeting, performance tracking, and strategic adjustments to optimize campaigns for maximum engagement and conversion.

As a Partner and User Support Specialist at ITHAKA, you will assist users with their inquiries, leverage tools like Zendesk and JIRA for documentation and issues tracking, troubleshoot user problems, and maintain a deep understanding of ITHAKA's product features. Your role will involve collaborating with various teams and creating user-friendly support content while aiming for high customer satisfaction standards.