As a Customer Success Manager, you will build trusted relationships with clients, assist in the implementation of Intradiem solutions, develop success plans, track customer value metrics, and advocate for account expansions while ensuring the highest level of customer satisfaction and retention.

The Systems Integration Engineer will lead technical discussions, manage SaaS integrations, troubleshoot issues, support project management, conduct Systems Integration Testing, and maintain technical documentation in partnership with internal teams and clients.

The Customer Success Consultant at Intradiem leads implementation projects, provides strategic guidance to customers, and builds trusted relationships with clients. They manage multiple projects, ensure successful adoption of solutions, and collaborate with internal teams to maintain customer satisfaction. The role includes troubleshooting support, documentation of best practices, and conducting business in line with company policies.