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The Global Customer Support Specialist manages customer requests, supports the Intelsat customer base, and coordinates with internal teams for timely resolution of issues. Responsibilities include providing customer assistance, navigating web-based tools, maintaining compliance with standards, and ensuring customer retention.
The Advisor, Business Development will focus on the Global Government segment, developing and executing plans to identify, develop, and close new business opportunities primarily in defense and government sectors in Europe. Responsibilities include market research, client engagement, relationship management, and reporting on activities to leadership.
The Senior BI Developer designs, develops, and maintains business intelligence reports and dashboards using Tableau and other BI tools, ensuring proactive participation in initiatives. They provide analytic support, solve data quality issues, and collaborate with multiple teams to customize BI solutions to meet business requirements, while also mentoring the team.