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The Senior Customer Onboarding Specialist at Imprivata engages customers to maximize their investment in Privileged Access Security solutions, manages onboarding processes, supports customer education, and ensures compliance. The role also includes project management, training, and facilitating customer meetings while collaborating with internal teams.
The Customer Support Engineer II provides technical support for Imprivata products to customers and partners. Responsibilities include diagnosing software issues, managing cases through Salesforce, creating knowledge articles, and ensuring timely resolution of support cases. The role requires strong communication skills and the ability to work collaboratively with a diverse team.
The Senior Product Manager for Mobile will lead the product team in developing and enhancing mobile solutions, prioritize features, articulate customer requirements, drive product design, coordinate cross-functional teams, and support various company teams to ensure successful product delivery.
