iManage
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As a Senior Customer Success Playbook Manager, you will develop and manage comprehensive customer success playbooks, optimize customer interactions, and build enablement programs. You will collaborate with cross-functional teams to ensure playbooks align with product capabilities and enhance customer outcomes while driving a culture of collaboration and empathy in the organization.
As a Senior Technical Writer at iManage, you will create and manage technical documentation, collaborate with various business leaders and subject matter experts, and develop content that empowers customers to utilize iManage products effectively. You will focus on understanding product features and implementing best practices in content design for various audience personas.
The Product Manager at iManage is responsible for creating and executing a data-driven vision for the Threat Manager product. This role involves gathering customer requirements, maintaining the product backlog, building the product roadmap, and ensuring effective communication across teams. They will also evaluate market competition and engage key internal stakeholders throughout the product release cycle.
As the Director of Corporate Marketing at iManage, you will lead a team to develop and execute marketing strategies that elevate the iManage brand, shape content to engage audiences, and foster customer advocacy. This role involves aligning messaging across teams, setting KPIs for success, and crafting innovative campaigns that reinforce market leadership, especially in the SaaS sector.
The Full Stack Senior Developer at iManage will lead the development of end-to-end features using ReactJS and NodeJS, ensuring high quality through Test Driven Development. Responsibilities include collaborating with cross-functional teams, mentoring junior developers, and maintaining scalable applications. The role requires expertise in both frontend and backend technologies, alongside a strong focus on performance and maintainability.
The Senior Site Reliability Engineer will build and manage iManage's cloud platform, participating in architectural discussions, driving innovation, and scaling cloud infrastructure. Responsibilities include automation, monitoring, incident management, and cross-functional collaboration with teams to ensure platform reliability and security.
The Principal People Operations Business Partner will coach and advise the Global Technology Department on HR matters, partner with senior leaders to align people strategies with business goals, and lead initiatives in talent development, succession planning, and organizational design. This role involves enhancing performance management practices and fostering a culture of innovation and inclusion.
As a Technical Support Engineer, you will analyze, diagnose, and resolve software issues while collaborating with internal teams and customers. You will develop expertise in the iManage product suite and assist in complex system deployments, working with various technologies including Windows Servers and SQL databases.
The Software Engineer - Test Automation will develop and maintain automated test scripts for web applications using Selenium WebDriver and Python. Responsibilities include setting up CI pipelines with Jenkins, containerizing test environments with Docker, and conducting automated API testing while collaborating with cross-functional teams to ensure quality and reliability in web applications.
The Senior Manager will lead the partnerships and alliances strategy at iManage, focusing on technology and training partners. Responsibilities include managing a high-performing team, driving market expansion, collaborating with internal teams, overseeing the partnership lifecycle, and achieving revenue targets.
As a Learning and Development Specialist at iManage, you will develop and facilitate impactful learning experiences that enhance employees' technical and soft skills. Responsibilities include supporting learning activities, developing content, consulting with leaders, and managing LMS. You will monitor program effectiveness and create a supportive learning environment.
As a Senior Technical Consultant at iManage, you will lead implementation projects, provide technical expertise, conduct data migrations, and act as a trusted advisor to clients on best practices and solutions. You will collaborate with various teams to ensure effective delivery and support the technical journey to the cloud.
The Senior Site Reliability Engineer will build and contribute to a new cloud platform, ensuring scalable and reliable services. Responsibilities include participating in agile sprints, collaborating across teams, managing distributed systems, and maintaining cloud infrastructure. This role also entails providing automation and debugging support on various platforms and tools.
As a Site Reliability Engineer, you will build and scale a cloud platform, drive innovation, provide reliable maintenance of distributed systems, and collaborate across teams. Your role includes automating processes, coordinating production support, and adhering to security practices while continuously learning new technologies.
The Product Manager will drive the roadmap for Risk & Compliance products, collaborate with various teams including Product, Engineering, and Customer Experience, and prioritize development based on market needs. They will gather insights for existing and new features and communicate product capabilities both internally and externally.
As a Principal Software Engineer at iManage, you will lead the design and delivery of data architecture for a multi-region SaaS solution, focusing on performance, security, and scalability. You will collaborate with cross-functional teams, drive innovation, and oversee the development and implementation of data security measures and efficient software delivery processes.
The Senior Legal Knowledge Engineer (LLM) is responsible for researching and representing knowledge used for cognitive services, collaborating with product managers, data scientists, and software developers to enhance performance. They design hypotheses for LLM evaluation and manage data processes along with understanding legal content workflows.
The Senior Systems Engineer at iManage will design, install, administer, and optimize the network and server infrastructures. Responsibilities include maintaining application performance, managing client/server availability, configuring new systems, and ensuring security compliance across cloud environments. The role also involves support for storage, virtualization, and troubleshooting day-to-day operations.
The Senior Manager, Digital Demand Generation will lead global digital marketing initiatives aimed at generating high-quality leads and optimizing conversions. The role involves creating and managing digital strategies across various channels, driving demand generation programs, and collaborating with cross-functional teams to meet pipeline and revenue goals.
The iManage U internship program offers students an opportunity to gain hands-on experience in various functions such as Technical Support, Software Engineering, and more, from June to August 2025. Interns will work on project-based activities and will have opportunities to learn from leaders and engage in team-building activities.