Search the 33 jobs at IDT

The Telecommunications Analyst will activate, manage, and monitor TDM/VOIP systems, analyze SIP calls, provide advance support for telephony, and monitor telecom networks. This role involves troubleshooting, conducting integration processes, and training support for team analysts.

The Telecommunications Analyst will manage and analyze TDM/VOIP telephony systems, monitor performance, troubleshoot issues, and provide support for telecom networks and services. Responsibilities include deep analysis of the SIP protocol, managing telecom devices, and training other analysts.

The NRS Petro Deployment/Support Engineer will be responsible for planning, configuring, and testing NRS Petro equipment installations, assisting on-site deployments, and providing tier 2 support for the installations. Minimal technical knowledge is required with a focus on following explicit instructions and supporting the installation process.

As a Lead Mobile Flutter Software Engineer, you will oversee the end-to-end development and support of customer-facing applications, lead a dynamic engineering team, work on new features, and drive technical debt reduction. The role involves collaboration with business stakeholders and managing the full software development life cycle.

The Telecommunications Analyst will manage and monitor TDM/VOIP telephony systems, analyze SIP calls performance, and provide advanced support for telephony operations. Responsibilities include troubleshooting, collecting logs for analysis, monitoring telecom networks and devices, and integrating systems with other platforms.

The Senior DevOps Engineer will manage the development, testing, and production environments, implement technologies to improve security and productivity, and create infrastructure automation. Responsibilities include writing scripts, monitoring operations, and ensuring security policies are followed.

The QA Engineer Team Lead is responsible for establishing and leading a QA team to ensure the quality and functionality of the company's retail systems. This role involves strong leadership skills, managing complex test plans, and collaborating with development teams while utilizing test automation frameworks.

The Inside Sales & Pricing Supervisor develops and executes pricing strategies within international money transfer markets, focusing on competitive positioning and profitability. They collaborate with internal teams and external partners while leveraging analytical skills to optimize sales strategies.

The Graphic Designer will create graphics for portals, promotional materials, videos, and manage content in English and Spanish. This role involves HTML changes, copywriting, and publishing content in CMS applications while collaborating with the US team.

Technical Support Representative providing assistance to retailers and customers with technical issues related to products and services. Responsible for troubleshooting, logging calls, resolving tickets, training users, and preparing reference material.

The NRS POS / Customer Care (Basic Tech Support) role involves troubleshooting technical issues, providing resolution to software or hardware problems related to NRS services/devices, handling inbound/outbound calls and email support, and coordinating with other departments to resolve customers' issues.

Provide support to potential clients, address banking questions, update systems and product information, coordinate with different departments, maintain internal reports, and build strong relationships with retailers and customers.

Provide technical support to retailers, distributors, and store owners for NRS services and devices. Troubleshoot software and hardware issues and ensure resolution for technical difficulties.

Provide Tier 1 tech support for Business VoIP customers, addressing technical inquiries/issues post-implementation. Must have strong communication skills, tech support experience, and knowledge of hardware/software solutions. Opportunity for growth and benefits package included.

Customer Service Representative needed to assist customers with product and service inquiries, update account information, address and resolve complaints, and provide feedback for improvements. Must possess positive attitude, professionalism, and strong communication skills. High school diploma and previous customer service experience desired.

Analyzing sales and product usage data for IDT's Retail group. Opportunity to work with corporate finance, IT, and accounts receivable operations. Requires organization, attention to detail, and problem-solving skills.

Provide customer support, address questions about money remittances and mobile top-ups, stay updated on products, assist with website navigation, follow standard processes, understand product value, support merchants and customers for satisfaction.

The Brand Ambassador will build relationships with retailers, ensuring they have updated promotional materials and products. Responsibilities include daily store visits, conducting surveys, managing financial service applications, educating store staff about products, and collecting inventory data.

The Merchant Services Sales Representative will sell Point of Sale and Merchant Services solutions, earn commissions on sales, and manage client relationships. The role requires strong people skills and offers a commission structure with potential earnings exceeding $100,000 in the first year.

The Sales Representative at IDT is responsible for managing a territory, growing business with new and existing customers, and ensuring effective product usage. They will regularly visit retail stores to create strong client relationships, achieve sales goals, and deliver solutions according to customer needs.