ID.me
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Benefits at ID.me
Financial + Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care + Parental Leave
Childcare benefits
Family medical leave
Generous parental leave
Office Perks
Commuter benefits
Onsite office parking
Professional Development
Continuing education stipend
Job training & conferences
Online course subscriptions available
Promote from within
Lunch and learns
Continuing education available during work hours
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Health insurance
Life insurance
Pet insurance
Vision insurance
Wellness programs
Mental health benefits
Vacation + Time Off
Generous PTO
Paid holidays
Unlimited vacation policy
Culture
Open door policy
Remote work program
Team based strategic planning
OKR operational model
Quarterly engagement surveys
President's club
Recently posted jobs
Cloud • eCommerce • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager will manage a portfolio of commercial community customers, ensuring satisfaction by driving product adoption and performance. Responsibilities include analyzing product performance, nurturing relationships, managing renewals, and acting as the primary contact for clients. Strong data analytics, communication, and relationship-building skills are essential.
Cloud • eCommerce • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager will manage relationships with ID.me's Federal customers, driving engagement, optimizing product use, and maximizing retention and advocacy. Responsibilities include onboarding, strategic planning, and addressing client needs while coordinating with internal teams to enhance service delivery.
Cloud • eCommerce • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Software Development Engineer VI will create a No-Code Developer Platform for ID.me, enabling users to build and customize workflows without coding. This role involves designing and developing a scalable platform, collaborating with cross-functional teams, ensuring security and performance, and integrating APIs and third-party services.
