Headway
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As Operations Lead at Headway, you will design processes and implement data-driven solutions to improve operational efficiency and scalability. You'll collaborate cross-functionally to build products that address core business challenges, assess performance data, and drive strategic improvements within the rapidly evolving mental healthcare system.
As Clinical Quality Lead at Headway, you will oversee the Ongoing Professional Practice Evaluation Program and manage clinical quality initiatives. This role requires multi-tasking in a virtual environment and collaboration with various teams to develop a clinical quality framework and manage chart review workflows.
Lead and implement clinical quality monitoring initiatives at a mental healthcare company. Collaborate with various teams to build a clinical quality framework and manage chart review workflows. Requires extensive experience in clinical care, quality chart reviews, and training of clinicians.
The Director of Privacy Compliance will develop and implement privacy compliance programs, collaborate with security and privacy teams, manage privacy incidents, provide training, and ensure compliance with federal and state laws. The role focuses on mitigating privacy risks and improving organizational practices within a rapidly growing healthcare tech company.
The Director of Product Management for Trust at Headway will develop a vision and strategy for security and privacy, create customer-facing features for enhanced trust in the platform, partner on innovative product launches, and ensure the protection of sensitive data through collaboration with various teams.
The Principal Product Manager will lead the development and scaling of the product portfolio for Insurance Companies and Health Systems. Responsibilities include executing the vision, fostering partnerships, delivering exceptional products, and conducting customer discovery to unlock value for Payers.
The Senior Product Manager will enhance the customer support experience by building new channels and integrating AI tools to improve efficiency and satisfaction. The role involves collaborating with cross-functional teams to develop a strategic vision for the customer support platform, focusing on seamless experiences for all stakeholders.
As a BPO Program Manager, you will oversee BPO relationships, manage performance, and drive customer service improvements. You will design contracts, collaborate with various teams, and build a strategic vision for BPO operations to enhance customer satisfaction and operational efficiency.
As the Marketing Campaign Operations Lead, you will manage and optimize marketing operations, support campaign execution, and maintain the marketing technology stack. Efforts will focus on enhancing processes to acquire and convert therapists effectively, while monitoring campaign performance.
As the Internal Communications Lead at Headway, you will establish and manage internal communication strategies, improve employee engagement, and enhance company culture communication. Roles include leading company-wide meetings, revamping survey strategies, and supporting employee communications.
As the Director of Engineering for Patient-side products at Headway, you will lead the growth of user-facing products aimed at enhancing patient experiences. This includes collaborating with Product and Business leaders to build software solutions that improve access to mental healthcare for over 1 million unique patients while ensuring seamless integrations for insurance customers and a positive experience for providers.
As a Growth Marketing Lead for Referrals at Headway, you will design and launch new experiments to enhance the referral program. Collaborating with cross-functional teams, you will optimize existing tactics and develop segmentation strategies to improve user engagement. Your role involves analyzing program performance and identifying opportunities for improvement while maintaining a customer-centric approach.
The Assistant General Counsel will lead the corporate and securities function, oversee debt and equity financing transactions, maintain corporate records, and administer stock plans. The role involves formalizing procurement processes, handling light IP and employment work, and modernizing contract lifecycle management.
The Senior Product Manager will lead the Internal Tools platform team, develop a vision and strategy to support business needs, optimize workflows using AI, and facilitate tool rollouts across Headway. They will collaborate with Engineering, Operations, Data, and Design to build efficient and scalable tools for internal teams.
Lead a revenue operations team to drive provider activation, retention, and growth at a mental healthcare startup. Responsible for forecasting, setting quotas, and improving conversion rates across the funnel. Collaborate cross-functionally to impact growth strategy and outcomes.
As Associate Principal, Business Development, you will develop and execute strategies for establishing C-level partnerships with health plans, driving expansion into new areas while enhancing mental healthcare accessibility through the company's innovative platform.
As a Senior Product Manager at Headway, you will shape the patient experience, ensuring quick connections to quality providers and supporting patients throughout their mental health journey. You will craft product experiences, collaborate with cross-functional teams, and focus on user empathy and metrics to enhance patient care.
As a Licensed Professional Counselor at Headway, you will offer flexible mental health care, accept insurance seamlessly, and utilize practice management software to enhance client interactions, all while maintaining your own schedule.
This role involves supporting mental health clinicians in launching or growing their private practices by helping them with insurance credentialing, providing flexible scheduling, and offering practice management software. The counselor will verify client insurance benefits and can offer care both in-person and via telehealth.
As a Licensed Clinical Social Worker at Headway, you will help build a more accessible mental health care system. You will manage your practice to accept insurance easily, maintain a flexible schedule, and have access to marketing support to grow your caseload. You'll work with clients, providing care either in-person or via telehealth while having the freedom to set your own hours.
