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The Senior Product Manager will enhance customer support experience by developing new CX channels, incorporating tools and AI, and collaborating with cross-functional teams to design a strategic roadmap to improve efficiency and customer satisfaction.
As a Senior Product Analyst, you will act as a strategic partner for product and engineering teams, define analytics requirements, analyze trends in user behavior, and communicate insights effectively to improve business decisions. You will collaborate with various teams to drive data-driven product development and experimentation.
The Manager of Provider Onboarding will oversee the onboarding of new customers, manage a team, and optimize the onboarding experience. This role includes defining time-to-value strategies, collaboration with various teams, and employing rapid experimentation for process improvement.