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As a Customer Support Representative, you'll be responsible for addressing customer inquiries regarding Hatch products, providing troubleshooting assistance, and ensuring a high level of customer satisfaction. This role involves using support tools and collaborating with teams to resolve customer issues.
As a Senior Creative for Growth at Hatch, you'll lead creative strategies at the intersection of design and data, focusing on enhancing visual campaigns for growth. You'll collaborate with the Growth team, oversee creative projects, and optimize design based on performance metrics, ultimately defining the design vision for Creative Growth.
As a Senior Creative (Copy) at Hatch, you will develop engaging social media content, shape the brand voice, and create impactful marketing copy. You will collaborate with cross-functional teams over time, taking on increasing responsibilities, from social content to leading campaigns and creative shoots, all aimed at improving effective messaging for audiences.
Join Hatch as a Senior Web Engineer focusing on enhancing the eCommerce platform. Responsibilities include managing web presence, collaborating on web pages and promotions, evolving the tech stack, leading web engineering initiatives, and driving experimentation to improve customer engagement and revenue.
The Lead Content Strategist, UX Writer at Hatch will develop content frameworks and voice guidelines, partnering with design, product, and engineering teams to create seamless user experiences across various platforms. This role involves understanding customer pain points through research and enhancing the brand's digital voice, leading content strategy for product updates, and acting as a thought leader within the company to improve user experience.
The Senior Growth Manager will lead and optimize Hatch's SEM and Amazon Sponsored Ads strategies, focusing on driving visibility, acquisition, and revenue growth through data-driven campaign management and keyword optimization. The role demands collaboration with cross-functional teams to align paid media strategies with Hatch's growth objectives.
The Senior Financial Analyst will manage financial modeling, budgeting, reporting, and analytics. Responsibilities include building partnerships with marketing, improving automation in reporting, delivering financial analyses for long-range planning, and preparing packages for management and investors.
The Senior/Staff Mobile Engineer will lead projects to enhance iOS applications and smart hardware products at Hatch, collaborating with business partners and teams. Responsibilities include understanding architecture, optimizing mobile applications for efficiency, guiding architecture discussions, and debugging complex system issues to improve sleep solutions.
The Lifecycle Marketing Manager will drive engagement and retention for Hatch's products, utilizing email, push notifications, and in-app messaging. Responsibilities include understanding customer platforms, analyzing data, collaborating across teams, implementing strategies for onboarding, and enhancing customer experience through innovative marketing techniques.