HappyCo
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The Enterprise Account Manager at HappyCo focuses on building relationships with top enterprise customers, ensuring they understand the value of HappyCo's solutions, and identifying opportunities to introduce additional products. Responsibilities include collaborating with customer success, managing accounts, and growing customer engagement and retention.
The Virtual Maintenance Technician role involves assisting residents remotely with maintenance issues, prioritizing tickets, providing solutions, and documenting new fixes. Responsibilities include contacting residents, processing work orders, and collaborating with on-site teams to elevate maintenance experiences.
The Senior Software Engineer will develop mobile applications, primarily using Flutter, and contribute to the technical growth of the engineering team. Responsibilities include collaborating with cross-functional teams, designing solutions, delivering value to customers early, and enhancing software development processes through Agile methodologies.
The Customer Success Operations & Digital CS Manager will enhance customer health and outcomes by implementing system improvements, managing Gainsight configurations, and developing automated strategies to support customer journeys, particularly for SMB clients. They will leverage customer data to create targeted communications and improve operations across teams, all while focusing on increasing customer satisfaction.
HappyCo is seeking an experienced Enterprise Account Executive to work directly with prospects and clients in the multifamily, property management, or real estate industry. Responsibilities include meeting quotas, understanding client needs, and closing deals greater than $100K. The role involves research, prospecting, sales reports, and value proposition delivery on HappyCo products. Successful candidates will have 3-5 years of B2B SaaS sales experience and a proven track record in sales proficiency.
The Strategic Customer Success Manager at HappyCo will build and protect customer relationships, deliver exceptional service, and collaborate cross-functionally to address customer needs. Responsibilities include managing strategic accounts, driving process improvements, engaging with product feedback, and developing Success Plans to ensure customer success and retention.