Search the 6 jobs at Guild

The Key Account Director will develop senior-level client relationships within healthcare organizations to drive revenue growth by crafting tailored solutions that meet their unique needs. Responsibilities include contract negotiations, maintaining a robust pipeline, and collaborating with internal teams to support client engagements.

As an IT Help Desk Associate, you will provide first-level technical support to end-users, troubleshoot hardware and software issues, manage support tickets, assist with user access management, support meetings, and collaborate with IT team members to enhance service delivery.

The Senior Category Manager at Guild will lead the strategy and execution of learning program categories, acting as a subject matter expert while optimizing category performance and collaborating with cross-functional teams. Responsibilities include setting priorities, conducting analytics, and building insights to improve organizational performance.

As a Senior Product Manager, you will lead the Learning Marketplace team, managing product development from data collection to market launch. You will collaborate with cross-functional teams to build and enhance catalog tools, ensuring the product aligns with strategic goals. You'll advocate for Guild's Marketplace, influence partner relationships, and improve operational processes.

The Senior Engineering Manager will lead and mentor multiple engineering teams, ensuring efficient resource allocation and strategic direction. Responsibilities include fostering innovation, facilitating collaboration between engineering and product teams, and managing complex projects while nurturing a diverse skill set within the teams.

The Senior Manager, Enterprise Resolution oversees Tier 2 incidents and support ticket processes, ensuring timely resolutions in alignment with business goals. This role involves monitoring performance metrics, collaborating cross-functionally, fostering a problem-solving culture, and refining policies and methodologies for incident management.