Search the 3 jobs at Guidebook Inc.

The Senior Customer Support Associate at Guidebook provides expert support for clients using the mobile app builder, focusing on customer success and technical guidance. Responsibilities include managing inquiries, conducting workshops, collaborating on app builds, and analyzing feedback to improve processes.

As a Sales Development Representative at Guidebook, you will generate new business opportunities by engaging with potential clients and introducing them to the company’s mobile app solutions. Your role involves managing outbound sales processes, utilizing creative lead generation techniques, and helping the sales team increase qualified leads.

The Senior Customer Success Associate at Guidebook is responsible for ensuring customer satisfaction, mastering the app and content management systems, providing support through various channels, and facilitating workshops. This role involves building guides, analyzing feedback for improvements, and collaborating closely with the Account Management team to enhance client experiences.