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The Senior People Program Manager will drive operational excellence and efficient processes within the People team at Grammarly. Responsibilities include leading strategic initiatives, analyzing people metrics, and developing communication strategies to enhance employee engagement and organizational capabilities.
As a Senior Product Manager for Grammarly's Billing team, you will define the strategy and roadmap for billing infrastructure, working closely with engineering and data science teams. Your role includes optimizing subscription growth, presenting strategic initiatives, and ensuring a high-performance billing solution meets user needs.
The Customer Support Specialist at Grammarly will provide timely and empathetic support, assist with product-related issues, maintain positive customer relations, and contribute to team efficiency. Responsibilities include troubleshooting, training, and refining customer service procedures.