Search the 81 jobs at Grafana Labs

As a Manager of Solutions Engineering at Grafana Labs, you will build and manage a high-performing team, collaborate with sales and customer experience teams, drive adoption of Grafana products, and ensure customer success. You'll mentor your team, report on performance, and engage with key accounts to achieve financial targets and enhance product strategies based on customer feedback.

The Observability Architect will lead customer experiences in adopting Grafana's products, provide strategic consulting, and manage technical relationships. Responsibilities include designing client observability journeys, assisting with implementation and optimization, conducting reviews, and delivering training. The role fosters client success and advocates customer needs to the company.

The Senior Solutions Architect will provide technical consultation and guidance for customers using Grafana, manage project lifecycles, deliver training and consulting services, and act as a liaison between product teams and customers for ongoing support and improvements.

As a Principal Backend Engineer at Grafana, you'll drive the evolution of Grafana into a multi-tenant app platform. Your responsibilities include influencing the roadmap, delivering new features, maintaining system performance, mentoring team members, and contributing to open-source projects, all while fostering a customer-centric approach.

As a Principal Backend Engineer, you will influence the product roadmap, design and maintain critical systems in Grafana Cloud, mentor team members, and contribute to an open-source culture. This role requires a strong background in distributed systems, a self-starter attitude, and excellent communication skills.

The Principal Backend Engineer at Grafana will be responsible for driving architectural changes to turn Grafana into a proper app platform for open and proprietary apps. They will influence the roadmap, work with the team to deliver new features, and maintain critical systems. The role involves mentorship, on-call responsibilities, and continuous learning in a remote-first environment.

As a Senior Solutions Engineer, you will engage with customers to ensure successful use of Grafana Labs technology, deliver technical presentations, work with sales to close complex opportunities, and provide feedback for product improvements. You will leverage your technical skills and experience in pre-sales to articulate Grafana's value to a diverse customer base.

As a Sales Development Representative, you will engage with users to guide them in their experience, connect with potential clients to identify new business opportunities, and develop skills beneficial for your career. The role involves both proactive outreach and following up on inbound inquiries, using tools like Salesforce for account management and maintaining knowledge of industry trends.

As a Revenue Accounting Manager at Grafana, you'll ensure accurate revenue recording in accordance with ASC 606, perform monthly close activities, enhance accounting processes through technology, guide teams in contract negotiations, develop controls for accurate revenue recognition, and coordinate with auditors for compliance.

The Staff Software Engineer in the Identity and Access team will work on authorization and authentication systems, collaborating on both open source and proprietary code, and transforming ideas into working solutions while engaging with customers and the community.

Seeking a Staff Software Engineer for the Identity and Access team at Grafana to work on authorization and authentication systems. Responsibilities include designing solutions, collaborating with other engineers, and engaging with the community and customers. Candidates should have experience in Go, TypeScript, and React, as well as a passion for security and team collaboration.

The Education Architect at Grafana Labs will drive customer training in the observability space, develop computer-based training, and plan customer training engagements while improving training content. This role combines direct customer interaction with curriculum development and sales support, leveraging experience in the Grafana tech stack and related technologies.

The NetSuite Systems Manager is responsible for the administration, configuration, and support of the NetSuite ERP system along with finance business systems. This role includes system optimization, user support, governance, project management, and collaboration with cross-functional teams to ensure effective finance tools and processes.

The NetSuite Systems Manager will administer and support the NetSuite ERP system and finance business systems, manage NetSuite integrations, and oversee user access management. Additionally, the role involves managing finance transformation projects, collaborating with cross-functional teams, and ensuring compliance with SOX regulations.

Onboarding Solutions Architects at Grafana Labs are responsible for ensuring customers activate and receive full value from their solutions within 90 days. They implement Grafana tools, offer technical guidance, conduct training sessions, and collaborate with internal teams to enhance customer experience, employing deep observability expertise throughout the onboarding process.

The Observability Architect will lead customer engagements, guiding them on their observability maturity journey and ensuring successful implementation and optimization of Grafana's products. Responsibilities include managing technical relationships, conducting training, performing technical health checks, and advocating for customer needs within the company.

As a Senior Growth Product Manager, you will improve the onboarding experience for Grafana Cloud users, driving initiatives and experiments to enhance user engagement. You will collaborate with cross-functional teams, track key metrics, and continuously refine the onboarding process to maximize retention and value.

The Senior Growth Product Manager will lead the onboarding strategy for Grafana Cloud, focusing on enhancing user experiences from sign-up to engagement. Responsibilities include A/B testing, collaboration with cross-functional teams, and tracking KPIs to optimize the onboarding process for users.

As a Senior Product Manager for Logs at Grafana Labs, you will develop a product vision and roadmap for logging offerings. You will manage customer feedback, collaborate with engineering and marketing teams, and help define go-to-market strategies, ensuring customer needs are met through effective communication and technical proficiency.

As a Senior Product Manager for Logs at Grafana Labs, you will develop the product vision and strategy, lead product road mapping, and act as a liaison among engineering, design, and marketing teams. Your role involves deep understanding of customer needs and product differentiation in the logging space, utilizing remote communication to manage a globally distributed team effectively.