Grafana Labs
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The Senior Enterprise Account Executive at Grafana Labs is responsible for prospecting and closing new business, managing forecasts, and nurturing customer relationships. The role requires understanding customer needs and managing the sales process in a consultative manner, focusing on Grafana's products and solutions.
As an Observability Architect, you will be responsible for managing customer relationships, providing strategic consulting, conducting technical reviews, and fostering the adoption of Grafana's solutions to optimize client success and ROI. Your role involves designing customer journeys, conducting training, and advocating for customer needs within the organization.
As an Observability Architect, you will lead the technical partnership with Grafana's customers, guiding them through the observability maturity journey, providing expert troubleshooting, and managing client relationships to optimize product adoption and drive value.
The Strategic Channel Manager will develop and execute go-to-market strategies with Commercial Partners, drive revenue growth through partner channels, and establish strong executive relationships for partnership business planning. This role demands extensive experience in channel sales and the ability to align sales efforts with product strategies.
The Backend Engineer for Platform Productivity at Grafana Labs will enhance the internal engineering platform, automate release processes, and collaborate with various teams to improve efficiency and reliability. Responsibilities include CI/CD management, application configuration management, and participating in on-call support for platform tooling.
The Backend Engineer for Platform Productivity at Grafana Labs will enhance the internal engineering platform by automating release processes, managing CI/CD platforms, and collaborating with various teams for system implementations. Responsibilities include maintenance of platform services, on-call support, and engaging in new tool development for improved workflow efficiency.
The Senior Program Manager will lead AI-driven marketing initiatives at Grafana Labs by defining strategies, driving execution, analyzing data, and mentoring team members. This role requires collaboration across departments to enhance the effectiveness of AI applications in marketing and demand generation.
The Regional Marketing Manager will develop and execute marketing programs to generate leads and support sales pipeline goals in the region. This includes coordinating with sales, leading events, and measuring campaign effectiveness.
As a Senior Observability Architect, you will drive customer experience by providing strategic consulting, overseeing technical relationships, and managing the implementation and optimization of Grafana products. You will assist clients in their observability maturity journey, conduct technical reviews, and advocate for customer needs within the company while also collaborating with various teams.
The Enterprise Account Executive will prospect and close business within the North East region, manage forecasts, track customer data, and build strong relationships with customers. They will employ a consultative sales approach and work closely with the Customer Success team post-sale, ensuring customer needs are met and sales goals exceeded.
The Web Program Manager will lead the optimization and innovation of Grafana's web properties, overseeing cross-functional collaboration, ensuring SEO best practices are applied, and managing localization efforts. Responsibilities include project planning, risk management, and vendor relationships, with a focus on improving efficiency and user experience.
The Senior FullStack Engineer will design, build, and maintain systems for the Grafana Frontend Platform, focusing on user navigation and experiences. Responsibilities include delivering features, mentoring team members, and driving projects from ideation to operations, while ensuring user experience and accessibility improvements.
The Senior Enterprise Account Executive will prospect and close new business opportunities, manage forecasts, and maintain strong customer relationships. Responsibilities include outbound prospecting, sales meetings, product demos, and overseeing the entire sales process. Technical knowledge and sales skills are essential for success.
The Enterprise Account Executive is responsible for prospecting and closing new business, managing sales processes, and fostering relationships with customers in a consultative manner. Key tasks include using Salesforce for pipeline management and achieving sales goals, while articulating the value of Grafana products during customer engagement.
As a Senior Solutions Architect, you will provide technical consultation and project management for customer onboarding and adoption of Grafana's solutions. Your role includes understanding customer needs, delivering specialized consulting, training, and ongoing support, ensuring customers achieve their goals and maximize the value from Grafana offerings.
As a Senior Solutions Architect, you'll provide technical consultation and guidance to clients, ensuring successful onboarding and adoption of Grafana products. Responsibilities include delivering training, managing project lifecycles, and acting as an advocate for customer needs while ensuring adherence to best practices.
The Senior Solutions Architect will provide specialized consultation to customers on deploying Grafana’s observability stack. Responsibilities include managing onboarding, delivering training and consulting, ensuring customer success, and collaborating with various internal teams. A hands-on approach is necessary, with an emphasis on technical delivery and project management while advocating for best practices.
The Senior Engagement Manager will lead and execute customer projects in the observability domain, ensuring they meet business objectives. Responsibilities include managing project deliverables, facilitating cross-functional coordination, analyzing customer feedback, and reporting progress to clients. The role involves strategic project planning and ongoing communication with diverse teams to optimize customer experiences across various engagements.
The Renewals Specialist is responsible for managing renewals of existing customer accounts, forecasting renewals, flagging risks, and collaborating with the Sales and Observability teams to enhance customer retention and product adoption. This role focuses on maintaining customer relationships, achieving renewal targets, and developing strategies to mitigate churn risk.
The Senior Engagement Manager at Grafana Labs drives successful outcomes for customers by managing projects in the observability space. Responsibilities include overseeing project deliverables, coordinating teams, analyzing customer feedback, and utilizing project management tools. The role requires strong project management skills, problem-solving abilities, and experience in technology consulting.