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Grafana Labs
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As an Observability Architect, you will be responsible for managing customer relationships, providing strategic consulting, conducting technical reviews, and fostering the adoption of Grafana's solutions to optimize client success and ROI. Your role involves designing customer journeys, conducting training, and advocating for customer needs within the organization.
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The Senior Solutions Engineer at Grafana Labs will engage with customers to understand their needs, articulate the value of Grafana solutions, and partner with the sales team to close opportunities. Responsibilities include delivering technical presentations, enhancing documentation, and providing feedback on products based on customer interactions.
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The Commercial Account Executive will focus on prospecting and closing new business in the ASEAN region. Responsibilities include managing the sales process, nurturing customer relationships, achieving sales goals, and demonstrating the value of Grafana products. A technical background and familiarity with Salesforce and open source technology are preferred.
Software
The Strategic Channel Manager will develop and execute the partner go-to-market strategy, driving revenue through partnership activities, while collaborating with Sales, Marketing, Operations, and leadership teams. Responsibilities include identifying partner opportunities, developing the partner community, establishing executive relationships, and contributing to message alignment across the organization.
Software
As a Staff Software Engineer, you will work collaboratively with the Alloy team to enhance functionality, contribute to design discussions, engage with the OpenTelemetry community, support customer observability pipeline setups, and ensure integration with Prometheus components while participating in on-call rotations.
Software
The Senior Technical Writer will create high-quality documentation for Grafana Labs by collaborating with engineers, product managers, and technical writers. Responsibilities include understanding product requirements, writing guides for users, and continually improving existing documentation to enhance user experience.
Software
As a Technical Support Engineer at Grafana Labs, you will provide specialized support to customers, troubleshoot issues across the observability stack, manage customer cases, and engage with various engineering teams. You’ll also train new team members and gather customer feedback to enhance product offerings.
Software
As a Support Engineer at Grafana Labs, you will be responsible for providing specialized support for customers, troubleshooting customer issues, managing customer cases, contributing to knowledge bases, and providing training. You will work with tools such as AWS, Azure, GCP, and Grafana to maintain the observability stack.
Software
As a Support Engineer at Grafana Labs, you'll provide specialized customer support, debugging issues, and offering solutions related to the observability stack. You will engage with various data sources and plugins, train team members, and contribute to internal knowledge bases. This role requires strong communication skills and a customer-focused mindset.
Software
As a Technical Support Engineer, you will provide specialized support to Grafana Labs customers by debugging issues, replicating customer environments, troubleshooting connectivity, managing customer cases, and contributing to knowledge base. You'll engage with customers to ensure first-class service and gather feedback for internal teams.
Software
As a Staff Software Engineer, you will work with the Alloy team to deliver functionality, contribute to design documents, support customers, and engage with the OpenTelemetry community. You'll ensure integration with the Prometheus ecosystem and collaborate with Grafana teams while participating in on-call rotations.
Software
The Senior Solutions Engineer at Grafana Labs bridges the gap between technical engineering and customer needs. Responsibilities include engaging with customers to articulate Grafana’s value, delivering technical presentations, providing product feedback, and enhancing documentation. Ideal candidates have extensive technical pre-sales experience, strong communication skills, and a passion for solving technical challenges.
Software
The Staff Software Engineer will work with the Alloy team to deliver functionality, contribute to design documents, and engage with the OpenTelemetry community. Responsibilities include supporting customers in setting up observability pipelines and collaborating with internal teams.
Software
As a Staff Software Engineer at Grafana, you will work on the Alloy team to develop new functionality, contribute to design documents, engage with the OpenTelemetry community, and ensure effective integration with Prometheus. Supporting customers with observability setup and collaborating with teams within Grafana are also key responsibilities, along with participating in on-call rotations.
5 Days Ago
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The Senior Business Partner will collaborate with R&D management to shape and implement the People strategy, develop talent management processes, and ensure effective people management practices. Key tasks include designing strategic talent agendas, identifying opportunities for process improvement, and supporting local projects while maintaining a strong culture within a high-growth environment.
Software
As a Staff Frontend Engineer in the DataViz squad at Grafana, you will lead the development of visualizations, focusing on performance and maintainability. You'll mentor team members, participate in product discussions, and engage with the user community. Your role involves writing design documents, providing technical support, and enhancing Grafana’s data visualization capabilities.
Software
The Senior Technical Writer will produce high-quality documentation and guides for Grafana Labs, collaborating with engineers and product managers. Duties include researching, developing, and writing tailored content, conducting interviews with developers, and improving existing documentation for user accessibility.
Software
As a Senior Technical Writer at Grafana Labs, you will create high-quality documentation and guides, collaborating with engineers, product managers, and other stakeholders. Your role includes understanding the product requirements, producing tailored content for users, and continuously improving the documentation for clarity and ease of access.
Software
The Senior Solutions Engineer is responsible for engaging with customers to articulate the technical value of Grafana Labs' products, helping close complex sales opportunities. This role includes delivering technical presentations, collaborating with the Sales team, and enhancing customer interaction through effective communication and documentation.
Software
As a Senior Solutions Engineer at Grafana Labs, you'll partner with the sales team to drive technical engagements, articulate the company’s value proposition, deliver technical presentations, and communicate customer feedback to product teams. The role focuses on solving complex technical challenges and involves close collaboration with customers and internal teams.