Search the 23 jobs at GoCardless

As a Site Reliability Engineer at GoCardless, you will work within a distributed team to manage infrastructure and enhance the reliability of the global platform for payments and banking products. Responsibilities include building automation, maintaining infrastructure, ensuring system security, and collaborating with both software engineers and data scientists.

The Software Development Engineer in Growth will focus on driving user acquisition, activation, revenue, and retention through product-led growth strategies. Responsibilities include experimenting to improve activation rates and converting users into customers, collaborating across teams, and maintaining a growth tech stack that involves user tracking and product analytics.

As an Enterprise Account Executive at GoCardless, you will be responsible for finding and closing new business deals across the UK&I. You will engage with economic buyers within merchant accounts and secure GoCardless as a payment provider. The role requires a data-driven approach, multitasking skills, and engaging with stakeholders from various departments.

The People Operations Coordinator will support global employees with onboarding, offboarding, payroll, benefits, and various HR initiatives. The role requires attention to detail, organization, and a proactive attitude to enhance the employee experience and contribute to team success.

The Brand Designer at GoCardless will contribute to expanding the brand's footprint and enhancing product experience. Responsibilities include creating visual assets using design tools, implementing animations, and simplifying complex propositions into user-centric designs.

As a Senior Product Manager at GoCardless, you will develop payer propositions and enhance relationships with payers, focusing on improving the payment experience and exploring incentives. You will lead product experimentation and work closely with engineering teams on innovative solutions in a greenfield area.

The Enterprise Account Executive at GoCardless will focus on building and growing strategic partnerships with payment companies, engaging directly with economic buyers to close new business deals in the UK&I and Europe, while collaboratively developing a business development plan.

As a Sales Development Representative, you will identify and qualify sales opportunities with senior decision makers in France, collaborate with Sales Account Executives, and help expand GoCardless's market presence. Key responsibilities include pitching proposals, nurturing leads, and applying sales methodologies innovatively.

The Customer Operations Analyst will manage operational processes, ensure smooth customer onboarding, handle migrations, and review upgrade opportunities. They will also present improvements and lead recruitment efforts within the Enablement Operations team, collaborating with other departments to enhance customer experiences.

The Operational Risk Manager will lead risk assessments, develop risk mitigation strategies, manage incident reporting, and prepare reports for senior management. They will collaborate on policy development to adhere to regulatory standards while building effective communication across all levels of the organization.

Prospect and qualify opportunities with senior decision makers, collaborate with Sales Account Executives, introduce GoCardless to new customers, grow pipeline through outreach, maintain activity on Salesforce.com, and develop skills for promotion.

The Customer Marketing Specialist at GoCardless focuses on distributing customer advocacy content and insights, managing tools, and producing customer stories. The role includes collaborating with stakeholders and maximizing content value across channels, while measuring impact through various metrics. Experience with the tech stack is desirable but not mandatory as training may be provided.

The Customer Operations Specialist (KYC) at GoCardless will handle customer queries related to product usage, perform KYC checks, and ensure compliance with regulations while providing excellent customer service mainly via email. This role includes onboarding verification and supporting partners with API integration issues.

As a Senior Software Development Engineer in the Payment Intelligence team, you will shape the technical vision and lead projects aimed at improving payment recovery and fraud detection. You'll collaborate with engineering teams and business stakeholders to deliver high-quality data services that enhance GoCardless' payments product.

As a Customer Operations Representative at GoCardless, you will provide exceptional customer support via phone and email, assist with product usage, conduct KYC checks, analyze product issues, and ensure compliance with local and global requirements. You'll engage with customers to enhance their experience and represent their voices across the company.

The Director of Partnerships, International at GoCardless will be responsible for setting the strategy and execution to drive strong growth of partnerships across international markets. They will lead a team of Partnerships account managers, develop new partnerships, and collaborate with various teams to maximize partnership value. The role requires expertise in Partnerships building, Channel sales, SaaS sales, and managing complex sales cycles.

The General Manager, Europe at GoCardless will be responsible for scaling and managing the team in Southern EMEA, executing the go-to-market strategy, hiring and leading the Sales team, building relationships with key partners and stakeholders, and forecasting business performance.

The Junior BI Analyst at GoCardless will support the Central Data Services team by collecting, cleaning, and analyzing data, building dashboards, and providing insights. The role involves working across teams to enhance data capabilities and assist with data-driven decisions.

Customer Growth Marketer - International role at GoCardless focusing on engaging existing customers and driving growth opportunities in multiple countries. Responsibilities include executing marketing initiatives, developing campaigns, maintaining communication with merchants, managing events, and collaborating with internal teams to boost revenue opportunities.

As an AML Operations Analyst at GoCardless, you will support customer operations by handling enhanced due diligence reviews, reviewing escalated alerts, assessing suspicious accounts, delivering KYC reviews, and managing AML-related queries. Your focus will be on balancing compliance with exceptional customer service.