Search the 26 jobs at GoCardless

As a Software Development Engineer at GoCardless, you will work on enhancing the scalability and reliability of payment processing systems while tracking money for merchants and payers. You'll be involved in shaping the team’s technical vision and contributing to product development to ensure compliance and growth for the company.

Prospect and qualify opportunities with senior decision makers, collaborate with Sales Account Executives, introduce GoCardless to new customers, grow pipeline through outreach, maintain activity on Salesforce.com, and develop skills for promotion.

The AML Strategy Analyst at GoCardless will design and manage Anti-Money Laundering strategies, ensuring compliance with regulations while optimizing customer experience. Collaborating with financial crime and operational teams, the analyst will implement AML policies, adjust controls as needed, and work cross-functionally with engineering and product development teams to enhance processes.

The Product Marketing Manager will focus on connecting product development with market needs. Responsibilities include launching new products, conducting customer research to drive business decisions, and collaborating with cross-functional teams to optimize go-to-market strategies for growth.

The Customer Implementation Manager is responsible for overseeing the implementation of GoCardless for new businesses, guiding them through their setup and onboarding journey while collaborating across multiple teams to enhance customer experience. They will create tailored onboarding project plans, maintain stakeholder engagement, resolve any issues during implementation, and ensure customers achieve their desired outcomes.

As a Senior Software Development Engineer at GoCardless, you will lead the development of innovative web products for payers, focusing on enhancing their payment experience. Your role involves collaboration across teams, prototyping, and implementing features based on data-driven insights. You will mentor junior engineers, handle ambiguity in a greenfield environment, and contribute to a customer-centric culture of experimentation and accountability.

The Account Executive will be responsible for closing multi-territory deals, developing account plans, and selling GoCardless' global payments platform to mid-market organizations. The role involves building pipelines, negotiating deals, and achieving consistent sales quotas while working closely with marketing and stakeholders.

As a Customer Operations Representative at GoCardless, you will act as the first point of contact for users and partners, addressing queries, aiding onboarding, verifying new accounts, and collaborating with internal teams. You will use tools like Zendesk and communicate with clients in English and French, developing expertise in financial services and bank payments.

As a Content Marketing Executive, you will create and optimize content to drive user engagement and acquisition through various channels. You'll collaborate with the SEO and Acquisition teams, developing messaging frameworks, managing content production, and ensuring quality and SEO standards across campaigns.

As Associate Legal Counsel, you will advise UK teams on legal issues, focusing on partnerships and contracts. Responsibilities include negotiating deals, managing projects, supervising junior lawyers, and improving legal processes while maintaining excellent communication and customer experience.

The Growth Marketer will work within the Integrated Marketing team to drive customer acquisition across international markets primarily through partnerships and affiliate channels. Responsibilities include running impactful campaigns, utilizing data for decision-making, and finding creative ways to funnel customers to GoCardless.

As a Customer Operations Specialist at GoCardless, you will support users and partners by resolving queries, facilitating onboarding, and ensuring account compliance. You will work with various internal teams and contribute to improving customer satisfaction by providing assistance and finding solutions to escalated issues. The role requires strong communication skills and the ability to learn technology quickly.

The Marketing Operations Manager will optimize marketing processes and workflows, manage the marketing technology stack, develop scalable processes for the account funnel, and support demand generation. Responsibilities include maintaining reports and dashboards to track key marketing metrics while staying updated on marketing operations trends.

As a Site Reliability Engineer III at GoCardless, you will manage infrastructure, ensuring reliability and performance of their payment platform by automating operational tasks and collaborating with engineering teams. You will work with various technologies including cloud services, CI/CD tools, and monitoring systems to enhance infrastructure management.

As a Site Reliability Engineer at GoCardless, you will work on infrastructure management, collaborating with diverse teams to build and scale a global payment platform. Your role includes automating infrastructural tasks, ensuring system security, and participating in technical architecture discussions.

The Director of Customer Success & Account Management will strategize and execute account management objectives to enhance merchant retention and growth in Europe. Responsibilities include overseeing a team of managers, managing client relationships, and collaborating with cross-functional teams to reach business goals and streamline processes.

As a Software Development Engineer at GoCardless, you will be involved in building and maintaining bank and scheme integrations, ensuring that payment processes are efficient. You will collaborate with a diverse team to create reliable systems using various technologies, while adapting to new processes and contributing to the engineering culture.

As a Customer Operations Representative at GoCardless, you will support customers primarily through phone and email, addressing queries about product usage and ensuring KYC compliance. The role emphasizes delivering high-quality customer service, analyzing product issues, and actively engaging in customer interactions. You'll work closely with a dedicated team to meet challenging KPIs and continuously improve processes.

As a Senior Software Development Engineer at GoCardless, you'll shape the technical vision of data services, enhancing the bank payments product using data-driven strategies. Your role involves improving payment recovery and fraud detection, collaborating with teams, and mentoring peers to drive impactful business outcomes.

The Account Executive will focus on closing multi-territory deals, developing account plans, and selling the GoCardless payment platform. Responsibilities include building a pipeline, negotiating contracts, and collaborating with stakeholders.