The Customer Service Representative at Goal Solutions is responsible for answering inbound and making outbound calls, responding to emails, and handling administrative tasks related to consumer loan servicing. The role requires attention to detail, compliance with regulations, and a focus on customer satisfaction to maintain strong relationships with borrowers.

The Bilingual Customer Service Representative will handle inbound and outbound calls, respond to customer emails, and perform administrative tasks. Responsibilities include providing loan information, maintaining compliance with regulations, and ensuring customer satisfaction through effective communication and problem resolution.

The Collector is responsible for contacting borrowers to collect overdue payments and guide them toward repayment options. This includes building relationships, providing customer service, and ensuring compliance with lending regulations, while also documenting transactions and performing various tasks to support the collections process.

The Staff Accountant will handle various accounting tasks including booking transactions, reconciliations, processing accounts receivable/payable, cash management, month-end close, and audit support. They will also manage inquiries and improve operational efficiencies while responding to client and vendor communications.

As an IT Support Intern, you will assist with server management, network infrastructure, and information security projects while providing routine end-user support. This internship offers valuable experience with enterprise-level technology, hands-on opportunities to enhance your technical skills under the guidance of the IT team.

The Client Relationship Manager is responsible for managing client relationships, addressing escalated issues, coordinating meetings, and identifying growth opportunities. This role involves providing problem resolution, facilitating program enhancements, and conducting client training. The manager must also communicate effectively with clients and internal stakeholders to ensure client satisfaction and success.