Search the 6 jobs at Goal Solutions

The Bilingual Customer Service Representative II is responsible for handling inbound and outbound calls related to consumer loan inquiries, administering procedural tasks, ensuring compliance, and providing documentation support while maintaining high service levels. The role requires fluency in English and Spanish, along with strong organizational skills.

The Collector is responsible for reaching out to borrowers to secure payment for past due accounts, providing exceptional service, building relationships with clients, updating account information, and ensuring compliance with regulations. They navigate loan repayment options, document transactions, resolve customer complaints, and support the operations team in collections processes.

The Bilingual Collector is responsible for reaching out to borrowers to secure payments for past due accounts, building relationships through exceptional service, and ensuring compliance with regulations. Duties include managing inbound and outbound communication, documenting transactions, and resolving customer complaints effectively.

The Customer Service Representative II will handle inbound and outbound calls related to consumer loan account inquiries. Responsibilities include answering customer questions, recording interactions, performing administrative tasks, and ensuring compliance with operational guidelines. The role requires attention to detail and effective communication skills.

The Grant Manager is responsible for securing funding through grant proposals and overseeing the implementation and reporting of funded programs. This role involves researching potential funding sources, managing donor relationships, preparing budgets, and evaluating program effectiveness.

The Reconciliation Specialist will reconcile collections activity, initiate remittances to lenders, and prepare journal entries and account reconciliations. Responsibilities include cash management, monthly balance sheet reconciliation, and supporting audits while meeting tight deadlines. The role requires strong attention to detail and effective communication skills.