Search the 64 jobs at Genius Sports

The Technical Programme Manager (TPM) will oversee large-scale, cross-functional programmes, ensuring alignment with business and client priorities while managing technical delivery. This role involves leading execution plans, tracking dependencies, facilitating discussions, and communicating technical concepts to non-technical audiences.

As a Customer Support Specialist, you will manage inbound customer requests, troubleshoot API and software access issues, maintain internal documentation, and communicate with game day operations staff regarding issues. You will work with internal departments to ensure high-quality customer operations, requiring effective communication and organizational skills.

Lead the Computer Vision team in developing real-time player tracking and advanced sports analytics. Drive strategic vision, manage projects, and encourage innovation within the team while optimizing computer vision systems and integrating them into products.

The Sportzcast Support & Onboarding Officer will assist with technical systems support for sports teams, leagues, and federations globally. Responsibilities include troubleshooting hardware/software issues, documenting problem-solving processes, escalating issues, and ensuring SLAs are met. This role requires technical expertise, customer service skills, and the ability to work in a fast-paced environment.

The Director of Service Operations will lead the customer services division of Genius Sports, focusing on enhancing customer experience and satisfaction through technology-led strategies. Responsibilities include overseeing daily operations, developing service management practices, monitoring performance metrics, and maintaining effective communication with customers.

As a Digital Marketing Support Specialist, you'll assist clients with onboarding into programmatic advertising, ensuring proper tracking, integrating creative assets, and providing ongoing technical support. You'll build strong client relationships and stay updated on marketing trends.

As a Sports Statistician, you'll attend sporting events, reporting live action through data collection software while ensuring accurate game statistics. Training will be provided for effective technology use. The role requires reliability, organization, and availability during weekends and evenings, along with a good understanding of sports rules.

As a Workday HCM Analyst, you will support the People Operations team, serve as a Business Systems partner, manage Workday configurations, and assist with system upgrades and user documentation while focusing on customer service and performance goals.

The Venue Operations Coordinator will oversee the installation process of hardware systems at sports venues for competitions. Responsibilities include site surveying, planning, liaising with external parties, managing installations, troubleshooting, and monitoring systems health. The role requires travel up to 50% of the time and working non-traditional hours as needed.

The Technical Account Specialist manages automated social media advertising campaigns, collaborates with product and engineering teams on campaign requirements, provides technical support to ensure client needs are met, and analyzes data from APIs to optimize campaign performance.

The Venue Operations Coordinator will oversee the installation of sports venue systems, manage customer relations, coordinate logistics, and troubleshoot hardware and software as needed. This role requires regular travel and effective communication with various stakeholders in the sports industry.

The Technical Account Specialist will focus on automating social media advertising campaigns, defining technical requirements for custom campaigns, managing integrations with social media platforms, providing technical support, analyzing data from APIs, and collaborating with product teams to troubleshoot and enhance platform performance.

As a Support Analyst at Genius Sports, you will manage customer support requests, troubleshoot issues with APIs and software, maintain internal documentation, and ensure effective communication across teams. You will be expected to efficiently prioritize and handle multiple tasks while collaborating with both clients and internal staff to enhance service delivery.

As a Support Analyst, you will manage customer requests, troubleshoot API/software access issues, maintain internal documentation, and communicate with teams for operations. Strong organization and communication skills are essential.

Lead and manage the Streaming Technical Support team, ensuring high-quality support for Genius Sports' Video Streaming Product. Responsibilities include team management, performance evaluations, recruitment support, and overseeing team performance while maintaining technical proficiency and effective communication with stakeholders.

The Streaming Technical Support Analyst provides assistance for live streaming services, resolves technical issues, collaborates with global teams, and monitors live events. This role focuses on maintaining high-quality streaming for customers and partners internationally, requiring strong technical and communication skills.

As a Sportstech Technical Support Analyst, you will assist end users and data partners with technical inquiries, ensuring integration and troubleshooting issues are resolved. You will provide training, maintain documentation, and collaborate with teams to enhance customer service and product functionality. Support will involve both software and hardware aspects, with emphasis on advanced troubleshooting skills.

The Sports Research and Data Entry Administrator is responsible for maintaining a database through data entry and updates on sports events, providing match reviews and reports, and communicating with internal teams and external customers. The role also requires monitoring events during shifts and compiling reports accordingly.

The Sportsbook Technical Support 2 Analyst will handle inquiries from Risk customers and internal teams, support the Multibet product, manage third-party feeds, escalate issues to development, and create knowledge base documents for known issues. The role emphasizes effective communication, multitasking, problem-solving, and teamwork in a fast-paced environment.

The Sports Customer Onboarding Officer will collaborate with league and federation clients to ensure efficient delivery of customized products and services. This role includes coordinating with 3rd party video providers, managing implementation timelines, conducting training sessions, and providing documentation to enhance the user experience during onboarding.