Search the 12 jobs at GEHA Health

The Customer Experience Analyst at GEHA is responsible for supporting customer experience and retention programs through survey design and implementation. Duties include managing surveys, enhancing member engagement, and reporting insights to stakeholders. Strong analytical skills and collaboration with cross-functional teams are essential for driving actionable outcomes.

The Salesforce Team Lead manages a team of Salesforce Administrators and Developers, overseeing the development and implementation of technology solutions. Responsibilities include mentoring the team, coordinating projects, ensuring quality standards, and delivering scalable Salesforce solutions. The role requires a blend of technical expertise, project management, and effective communication.

The Product Support Specialist aids in tracking and managing product development activities, contributing to product roadmaps and backlogs, facilitating collaboration between teams, and suggesting process improvements. This role involves ensuring products meet customer needs and align with company goals, while maintaining effective communication and documentation throughout the product life cycle.

The Sales Insights and Reporting Analyst will transform sales metrics into actionable intelligence through dashboard development, support sales performance analysis, and provide insights to help achieve growth goals. Responsibilities include reporting on sales initiatives, understanding data sources, and communicating findings to management.

The Salesforce Senior Developer will design, code, and implement Salesforce applications, working with cross-functional teams to translate business requirements into technical solutions, mentor other developers, and maintain high standards for usability and performance in line with Salesforce best practices.

As a Product Owner in GEHA's healthcare organization, you will define the product roadmap, engage with stakeholders, and oversee the development and lifecycle of healthcare products. Collaborate with cross-functional teams for successful launches and continuous product improvements, driving alignment with customer needs and market trends.

The Quality Assurance Specialist audits claims coding and customer service calls for accuracy and compliance. Responsibilities include preparing reports, handling complex provider issues, updating training materials, and analyzing audit reports to recommend improvements.

The Marketing Planning Strategist at GEHA is responsible for end-to-end go-to-market planning and tactical execution for medical and dental product lines. The role involves leading cross-functional teams, developing strategic plans, conducting forecasts, and executing multi-channel marketing strategies, all aimed at meeting growth targets and enhancing member engagement.

The CX Program & Communications Manager at GEHA will oversee the design and implementation of customer experience (CX) initiatives, manage communications and digital content, and collaborate with internal teams to align programs with the CX strategy. Responsibilities include developing program plans, identifying success metrics, and ensuring effective cross-functional collaboration to drive results.

The Marketing Campaign Manager at GEHA oversees the tactical planning and execution of marketing strategies for GEHA’s medical and dental products. This role involves managing cross-functional teams, conducting market research, developing marketing materials, and ensuring timely campaign delivery across various channels. The candidate should have substantial experience in health payor marketing and strong communication skills.

The Senior Accountant at GEHA is responsible for maintaining financial records, analyzing financial information, preparing complex financial reports, ensuring compliance with accounting principles, and collaborating with management on financial reporting needs. This role may involve leading a work group and assisting with audits and financial investigations.

The Growth Operations and Integration Manager at GEHA is responsible for aligning growth organization processes, systems, and strategies to support operational success. The role involves collaborating with leadership, developing strategy documentation, overseeing integration solutions, driving program change, and leading business process improvements to enhance growth initiatives, ensuring alignment with the organization’s goals.