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The MSP Systems Administrator will troubleshoot desktop operating systems, server operating systems, and networking issues. Responsibilities include managing escalated tickets, working with clients to resolve technical challenges, deploying new technologies, and providing mentorship to entry-level technicians.

The Systems Administrator will manage escalated technical issues, focusing on troubleshooting desktop and server operating systems, deploying networking solutions, and assisting users through technical challenges. The role includes working with a ticketing system and mentoring junior technicians.

As a Technical Recovery Lead, you will manage incident response projects from start to finish, ensuring effective communication with clients and stakeholders, while providing technical guidance to team members. This role requires the ability to manage multiple tasks, document progress, and troubleshoot complex technical issues while being a primary contact during weekends.