Offices at FRONTSTEPS

The Sales Development Representative at iHomefinder works as a key point of contact in the sales process, generating qualified leads through calls, emails, and social outreach. This role involves maintaining accurate records of lead activities using Salesforce and developing a pipeline for potential clients while demonstrating effective communication and problem-solving skills.

The Software Implementation Specialist II at FRONTSTEPS is responsible for setting up new product installations, providing training, managing implementation projects, troubleshooting software issues, and working with clients to ensure product alignment with their needs. The role includes multi-tasking and collaborating with various departments to enhance customer onboarding and utilize best practices.

As a Software Implementation Specialist I, you will manage the implementation process for clients using FRONTSTEPS products. This includes system setup, training, ensuring project status updates, and addressing customer needs. You'll collaborate with various teams to enhance product adoption and maintain a high level of customer service throughout the process.