FRONTSTEPS
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The Sales Development Representative at iHomefinder works as a key point of contact in the sales process, generating qualified leads through calls, emails, and social outreach. This role involves maintaining accurate records of lead activities using Salesforce and developing a pipeline for potential clients while demonstrating effective communication and problem-solving skills.
The Project Manager and Content Coordinator will ensure smooth onboarding of customers using the Builder product, create and maintain documentation, track project timelines, and provide customer support. The role requires collaboration with various teams and a proactive approach to customer service.
The Software Implementation Specialist II at FRONTSTEPS is responsible for setting up new product installations, providing training, managing implementation projects, troubleshooting software issues, and working with clients to ensure product alignment with their needs. The role includes multi-tasking and collaborating with various departments to enhance customer onboarding and utilize best practices.
As a Software Implementation Specialist I, you will manage the implementation process for clients using FRONTSTEPS products. This includes system setup, training, ensuring project status updates, and addressing customer needs. You'll collaborate with various teams to enhance product adoption and maintain a high level of customer service throughout the process.
The Product Owner at FRONTSTEPS will lead product development for the Dwelling security product, focusing on enhancing user experience and fostering collaboration. Responsibilities include managing product backlogs, defining user stories, and utilizing AI for process efficiency. The role requires deep understanding of customer needs and collaboration with engineering teams to ensure successful product evolution.
The VP of Product is responsible for leading the product team, defining and executing product strategy, and managing the product roadmap to drive growth and customer retention in a SaaS environment. The role requires collaboration with various teams and a focus on data-driven decision making to ensure products meet customer needs.
The Software Support Specialist will provide technical support to customers using the FRONTSTEPS platform, assist with onboarding, resolve technical issues, handle escalated cases, and maintain documentation of customer interactions, while supporting the team in troubleshooting and trend investigation. Strong communication and technical skills required.
The Chief Financial Officer will oversee financial operations, develop strategies, manage risks, guide financial analyses, and lead finance and HR teams to ensure operational excellence and value creation within the company, particularly focusing on the SaaS model.
The Account Executive I will make outbound calls to real estate agents and brokerages to sell iHomefinder products. Responsibilities include educating customers, following up on inquiries, resolving issues, meeting sales goals, and maintaining records in Salesforce. This is an onsite sales position intended for candidates in Eugene, Oregon, focused on SaaS sales.
The UX/UI Designer at FRONTSTEPS will redesign legacy products and create user-friendly designs across multiple product lines. Responsibilities include maintaining the design system using Figma, collaborating with diverse teams, and ensuring consistent user experiences through the software development life cycle.