As a Sr. Customer Success Engineer at Device42, you will help strategic customers achieve value from the software through installation and configuration, advocate for customer needs, enhance relationships, manage reporting solutions, and collaborate internally to improve product and service outcomes.

The Senior Customer Success Manager at Freshworks will manage key Mid-Market and Enterprise accounts, ensuring customer retention, product adoption, and identifying growth opportunities. Responsibilities include analyzing customer usage data, collaborating with internal teams, and acting as the primary contact for customer issues and escalations. The role requires strong relationship building with technical and executive stakeholders.

The Account Manager will manage existing customer relationships, focusing on ITSM and EX solutions. Responsibilities include solution selling, driving revenue growth, and executing strategic account plans. The candidate will analyze sales metrics for growth opportunities and collaborate with cross-functional teams for customer enablement.

The Lead - Customer Success will manage and grow large accounts, ensuring retention by driving product adoption and identifying growth opportunities. This role requires collaborating with sales and technical teams to facilitate customer success and mitigate risks through regular engagement and solution feedback.

The Lead - Digital Marketing will develop and implement digital marketing strategies to drive lead generation and enhance customer engagement. This role involves managing campaigns across various digital platforms, collaborating with SEO teams, analyzing website traffic, and mentoring team members in marketing best practices.

In this role, you will drive revenue optimization and customer retention strategies by partnering with various teams. Responsibilities include managing sales initiatives, implementing performance metrics, and leading complex projects to improve organizational processes and stakeholder communication.

The SOC Analyst will monitor security events and logs to identify incidents, analyze and triage security events, investigate incidents, and use security tools for threat detection. Collaboration with other teams to resolve security issues and improve SOC processes is essential. Participation in on-call rotations for security events outside normal hours may be required.

The Senior Director, Product Marketing will develop and execute the go-to-market strategy for Freshworks' Employee Experience products, leading a global team to create compelling messaging and drive customer demand, while collaborating closely with sales and product teams.

The Senior Business Development Representative will drive revenue for Freshworks by conducting outreach, qualifying prospects, and creating sales opportunities. The role involves utilizing research tools, managing inbound leads, and collaborating with Account Executives. Candidates should have strong communication skills and experience in business development or sales.

The Sales Development Representative will identify and engage potential software users through phone and email outreach, qualify leads, and schedule meetings for Account Executives, while effectively communicating the Device42 value proposition and utilizing CRM tools to maintain a robust sales pipeline.

As the Manager of Solution Engineering, you'll lead a high-performing team, develop go-to-market strategies, create business playbooks, evaluate performance, and drive team success. You'll partner closely with Sales and Product Managers, solving complex problems for customers while inspiring and coaching your team.

The Program Manager will develop and optimize multi-channel demand generation programs, coordinate with various teams for alignment, analyze performance for optimization, manage projects to meet deadlines, and document best practices for efficiency. The role requires collaboration with marketing, sales, and operations teams to drive measurable business impact.

The Commercial Account Executive role focuses on driving sales for Device42 within a competitive environment, expanding accounts, managing contracts, and updating Salesforce with customer data. This hybrid position requires effective communication of product value to technical buyers and collaboration with partners to maximize sales opportunities.

The Program Manager will oversee multi-channel demand generation programs, collaborating with various teams to align marketing initiatives with business goals. Responsibilities include developing strategies, optimizing campaign performance, managing cross-functional collaborations, and ensuring project timelines and budgets are met.

The Recruitment Coordinator will support the recruitment process by scheduling interviews, ensuring candidates have required materials, assisting in background checks and onboarding, and screening candidates for certain roles, all within a supportive environment with provided training.

The Senior Director of Corporate Development is responsible for driving Freshworks' growth strategy through M&A and strategic investments, analyzing market trends, collaborating with management on strategic priorities, leading due diligence, and managing integration processes of acquired companies.

The Manager of Partner Marketing will develop and execute marketing strategies to enhance demand generation and revenue growth through partners. Responsibilities include creating co-marketing programs, joint marketing plans, partner enablement materials, and tracking the performance of marketing initiatives. This role entails collaboration with sales and marketing teams to align strategies and maximize partner contributions to pipeline growth.

As a Business Development Manager at Freshworks, you will manage daily interactions with prospective customers to generate interest and connect them with sales teams. Your role involves developing a lead pipeline, executing plans to meet goals, collaborating with internal teams, and advocating for the brand while maintaining pipeline status reports.

The Channel Sales Manager will manage and expand strategic partnerships in the MEA region, focusing on revenue growth and developing partner engagement strategies. Responsibilities include mentoring teams, collaborating with regional heads, and enhancing partner programs while responding to market changes.

The Senior Solution Engineer will manage pre-sales activities in a specific region, aligning technical resources with product revenue goals, providing advice to sales management, and conducting product demonstrations. They will work closely with mid-market customers to identify and resolve business problems while ensuring compliance with pre-sales documentation.