Search the 82 jobs at Freshworks

The role involves leading backend software development efforts, ensuring the creation of effective systems, and fostering a diverse working environment that supports the potential of all team members.

Freshworks seeks a Senior Software Engineer to join their diverse workforce and contribute to a global workplace that fosters potential, purpose, and passion.

The Manager - Customer Onboarding will lead a team of migration specialists to transition customer data onto the Freshworks platform, ensuring project delivery and process optimization. This role emphasizes team development and collaboration with product and leadership teams to drive innovation while managing the P&L of the Migrations unit.

The Strategic Account Executive will lead efforts in building partnerships with global enterprise organizations, focusing on customer experience (CX) solutions. Responsibilities include strategic relationship development, custom solution sales, stakeholder management, and account growth with current clients while managing a high-value sales pipeline through complex sales cycles.

The Vice President of GTM Strategy & Operations will lead global marketing, sales, and support operations, ensuring strategic alignment across departments. Responsibilities include executing sales operations strategies, optimizing revenue, integrating technology solutions, establishing KPIs, and developing a high-performing team. This role requires collaboration with C-level executives and cross-functional teams to enhance operational effectiveness and drive business results.

The Product Marketing Manager will lead competitive messaging and enablement initiatives, conduct research on competitors, develop messaging strategies, and collaborate with sales and marketing teams. The role requires strong analytical, project management, and communication skills, with a focus on driving competitive advantages in the ITSM market.

The SOC Analyst will monitor and analyze security events, perform incident response, and utilize security tools for threat detection. They will work within the Security Operations Center to maintain the organization's security posture and contribute to remediation efforts.

As a Staff Product Designer at Freshworks, you will define design strategy, translate complex workflows into intuitive designs, influence product and engineering leadership, and mentor design teams. You’ll leverage user research to drive product decisions and ensure a user-centric approach through design initiatives.

The Senior Software Engineer in Test (SET) at Freshworks will take ownership of the testing component through all phases of the software development lifecycle. Responsibilities include developing and executing automation scripts, conducting performance and security testing, and ensuring high test coverage. The role also entails close collaboration with the development team to maintain quality and contribute to continuous integration and deployment processes.

The Channel Account Manager will manage and expand strategic partnerships in The Netherlands, aiming to drive revenue growth through effective partner engagement and relationship management. Responsibilities include developing strategies, collaborating with teams, and enhancing partner programs to maximize revenue generation.

As a Strategic Account Executive, you will forge partnerships with global enterprises, utilizing your expertise in ITSM and employee experience solutions. You will manage complex sales cycles and engage C-suite executives, leading RFP processes and customizing solutions to optimize operational efficiency and enhance employee experiences.

The Strategic Account Executive will develop partnerships with global enterprise organizations, focusing on ITSM and EX solutions. Responsibilities include building relationships with C-suite executives, managing RFP processes, customizing solutions, and overseeing a high-value sales pipeline.

The Senior UX Designer will design user-centered solutions for Freshworks.com, conducting user research, creating wireframes and prototypes, and collaborating with cross-functional teams to improve user experience. The role requires an understanding of UX principles, usability best practices, and the ability to iterate on designs based on feedback while ensuring consistency across the design system.

As a Senior UX Designer at Freshworks, you will design user-centered solutions to enhance Freshworks.com, focusing on user research, experience design, and collaboration with cross-functional teams. Responsibilities include conducting usability testing, creating design specifications, and maintaining design systems while keeping abreast of industry trends.

The Employee Data & Advanced Analytics Manager will develop and maintain HR reports and dashboards, collaborate with key stakeholders to identify analytical needs, ensure data integrity across HR systems, and enhance organizational performance through data-driven insights.

The Channel Account Manager is responsible for managing and expanding strategic partnerships in The Netherlands, focusing on revenue growth. The role involves developing partner engagement strategies, fostering innovation, collaborating with cross-functional teams, and maintaining strong executive relationships with key partners.

As a Customer Success Manager, you will engage with mid-market and enterprise customers to ensure their success with Freshworks software. Your responsibilities include defining success plans, managing relationships, driving account expansion, and serving as the primary point of contact for strategic customer initiatives.

The Lead Software Engineer for Site Reliability will automate DevOps tasks using Python, Ruby, or Go, manage CI/CD pipelines, perform Linux administration, and collaborate with development teams. Responsibilities include troubleshooting, documentation, and utilizing IaC and cloud computing tools.

As a Staff Software Engineer at Freshworks, you will drive engineering standards, solve challenging problems, mentor junior engineers, and oversee engineering roadmaps. Your role includes software architecture, technical debt management, automation in CI pipelines, and ensuring a customer-focused approach in all engineering designs.

The Workday Technical Consultant optimizes and maintains the Workday HCM system, managing integrations and configurations. Responsibilities include creating reports, supporting user inquiries, conducting training, ensuring data integrity, and collaborating with HR stakeholders for process improvements.