Jobs at Freshworks

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21 Hours Ago
London, Greater London, England, GBR
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Principal/Enterprise SaaS Project Manager will oversee end-to-end delivery of SaaS solutions for enterprise clients in Europe. Responsibilities include project planning, stakeholder management, quality assurance, and change management, ensuring projects are delivered on time and within budget while maintaining high quality standards.
4 Days Ago
Utrecht, NLD
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Senior Manager for Sales at Freshworks will develop and execute sales strategies to drive revenue and market growth in the Benelux region, leading a high-performing team, cultivating key stakeholder relationships, and collaborating with various departments to meet company goals.
6 Days Ago
Bellevue, WA, USA
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Director of PMM Programs leads strategic initiatives for Product Marketing Management, oversees a team, manages product go-to-market strategies, ensures cross-functional alignment, and enhances processes such as win/loss insights and product launches.
6 Days Ago
Berlin, DEU
Remote
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
As the Director of Sales at Freshworks, you will lead sales strategies, manage a high-performing sales team, build relationships with stakeholders, and work closely with various teams to drive growth in the DACH region. You will represent the brand at events and close deals, leveraging your extensive experience in enterprise SaaS solutions and knowledge of the market.
6 Days Ago
Bellevue, WA, USA
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Field Marketing Manager at Freshworks will develop and execute marketing programs and events to boost awareness and generate leads, collaborating with sales and marketing teams to align strategies and goals. Responsibilities include managing event logistics, driving attendance, and analyzing program performance for optimization. Strong communication and project management skills are essential.
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Vice President of Product Management at Freshworks will lead the product strategy for Freshservice, driving commercial growth through customer insights and emerging technologies. This role involves developing effective product strategies, collaborating with cross-functional teams, and building a high-performing product team to enhance customer satisfaction and brand innovation.
6 Days Ago
Bellevue, WA, USA
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Senior Director of Analyst Relations will lead Freshworks' analyst relations program, developing strategic plans, maintaining relationships with industry analysts, and guiding effective communication regarding company offerings. This role involves influencing product development and driving engagement with analysts to enhance the company's market presence.
6 Days Ago
Hyderabad, Telangana, IND
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
As a Lead Software Engineer at Freshworks, you will design and implement next-generation foundation services, focusing on distributed systems. You will mentor team members while ensuring high availability and performance of the systems. Responsibilities include developing software, coordinating with product owners, and maintaining compliance with security processes.
6 Days Ago
Hyderabad, Telangana, IND
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Lead Software Engineer - Test at Freshworks is responsible for overseeing the testing processes in software development, including writing and reviewing test cases, integrating automation scripts, and conducting security and performance testing. They collaborate closely with developers to ensure high-quality software deployment, adapting to challenges in a dynamic environment.
6 Days Ago
Hyderabad, Telangana, IND
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
As a Lead Software Engineer at Freshworks, you will design, develop, and maintain software, leading a team of engineers while ensuring the availability and scalability of production systems. You'll collaborate with other teams, mentor engineers, and implement engineering best practices in an Agile environment.
6 Days Ago
Hyderabad, Telangana, IND
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
As a Lead Data Scientist focused on GenAI, you will spearhead the implementation of advanced data science and machine learning applications to enhance employee engagement. Responsibilities include collaborating with product teams, defining performance metrics, designing intelligent systems, processing large data sets, and developing end-to-end ML pipelines.
6 Days Ago
Chennai, Tamil Nadu, IND
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
As a Staff Engineer - Systems, you will architect and build next-generation platform services with a focus on distributed systems. You will mentor teams and solve complex Big Data problems to enhance customer experiences while ensuring system efficiency and availability at scale.
6 Days Ago
Chennai, Tamil Nadu, IND
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
As a Senior Staff Engineer at Freshworks, you will lead engineering efforts, design scalable systems, and provide mentorship to junior engineers. Your role involves driving engineering standards, managing technical debt, and ensuring the successful delivery of a B2B multi-tenant SaaS product. You will utilize your expertise in cloud technologies, SQL, No-SQL, and microservices to solve complex engineering challenges.
6 Days Ago
London, Greater London, England, GBR
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
Manage and expand strategic partnerships in the Benelux region, focusing on revenue growth. Develop strategies for partner engagement, mentor a team, foster innovation, and collaborate with business heads. Maintain executive relationships and drive performance improvements in partner programs.
6 Days Ago
Bengaluru, Karnataka, IND
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
As the Manager of Applied AI, you will lead a team of data scientists and machine learning engineers to apply AI to business problems, develop engineering strategies, and improve best practices in software engineering while working collaboratively with cross-functional teams to deliver successful products.
6 Days Ago
Chennai, Tamil Nadu, IND
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Lead Technical Program Manager at Freshworks will efficiently manage key programs and initiatives while improving team productivity. Responsibilities include facilitating cross-team collaborations, driving discussions across product teams, conducting business reviews, and managing program dependencies. The role demands strong program management skills, technical understanding, and the ability to influence roadmaps and priorities effectively.
6 Days Ago
Bengaluru, Karnataka, IND
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Principal Engineer is responsible for designing and building large-scale distributed systems, managing senior architects, guiding technical decisions, and driving innovation in B2B SaaS products primarily in the cloud. They will also provide hands-on support during production issues and outages.
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
As Vice President of Global Solution Engineering, you will lead pre-sales initiatives, manage Solutions Engineers and Architects across global segments, and drive strategic initiatives to enhance organizational performance. Responsibilities include team leadership, strategy development, and collaboration with the sales team to improve pipeline health and win rates, while fostering a diverse and inclusive culture.
6 Days Ago
Bengaluru, Karnataka, IND
Hybrid
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Lead - Product Analytics will leverage product data to shape the product roadmap, collaborate with Product & Engineering, and cross-functional teams to support data-driven decision-making. The role involves owning product analytics, driving instrumentation goals, and translating complex data into actionable insights for Product Management.
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Vice President of Global Solution Engineering will lead pre-sales initiatives and manage Solutions Engineers and Architects. Responsibilities include crafting go-to-market strategies, executing strategic initiatives, participating in webinars, driving excellence in sales processes, and providing insights into team performance while promoting a culture of diversity and empathy.